A Family-Run Business Delivering Party Magic in Hertfordshire
King of the Castles Entertainments is a family-run business based in Hertfordshire, renowned for curating unforgettable party experiences across the region. Founded on a passion for creating unforgettable events, we take pride in providing top-notch inflatable fun and entertainment for all ages.
Bringing the Fun with Bouncy Castles
Our vast selection of bouncy castles caters to every occasion. From classic bouncy castles suitable for toddlers to colossal structures perfect for adults, we have something for every celebration. Choose from captivating themes, including magical castles, superheroes, and even adult-sized bouncing experiences. We deliver throughout Stevenage, Hitchin, Welwyn Garden City, Letchworth, Baldock, and beyond, ensuring that fun is just a bounce away.
Beyond Bouncing: A World of Entertainment
King of the Castles Entertainments offers more than just bouncy castles. Our extensive collection of party attractions includes:
- Fairground & Carnival Games: Rodeo Bull, Wipeout course, Soft Play sets, Obstacles, Mini Golf, Gladiator Duel, and Inflatable Slides.
- Extra Enhancements: Fun Food machines, Marquees, Tables & chairs, and all the event equipment you need.
Quality & Service: Our Promise
We understand that quality and service are equally important. Our bouncy castles are meticulously chosen for their safety and durability, while our dedicated team guarantees exceptional customer service every step of the way. We'll work with you to tailor a package that seamlessly fits your event's theme and budget.
Get in Touch and Let's Plan Your Perfect Party!
Contact us today and let's discuss your party vision with you. We'd love to provide the ultimate party experience for you and your guests. Remember, we can't wait to help you celebrate in style!
Professional Service and High-Quality Products
The majority of the reviews praise the company for providing professional service, precise timing, and high-quality products. Customers have mentioned that the staff are friendly, efficient, and reliable. Many reviewers have hired the services of King of the Castles for various events, such as children's birthday parties, leavers celebrations, and even weddings, and have reported positive experiences.
Poor Customer Service and Unprofessionalism
On the other hand, a significant number of reviewers have expressed disappointment with the company's customer service and professionalism. Several reviewers have reported rude and unprofessional behavior from the staff, including refusal to set up the bouncy castle, arguing with customers, and leaving equipment unattended in heavy rain. There have also been instances of cancelled bookings, lack of explanations, and poor communication.
Safety Concerns
Some reviewers have also raised concerns about safety standards, including the use of faulty equipment and inadequate supervision. One reviewer reported that the staff were not DBS checked, which raises serious doubts about their suitability to work with children. Another reviewer mentioned that the staff set up a popcorn machine underneath a fire alarm, which caused the fire alarm to go off and require the school to carry out fire procedures.
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