Highfield House

Highfield House Residential Care Home is a prestigious care home situated in the heart of Castle Cary, an unspoiled Somerset town. This Grade 2 listed country house boasts tranquil gardens and is within walking distance of a variety of local amenities, including the post office, library, public houses, banks, and a selection of shops and cafes. The house is also conveniently located near the mainline rail link between Paddington and Penzance, making it easily accessible for visitors.

Our Vision and Mission

Our vision is to be a leader in providing a responsive care service where the standard of care and calibre of staff are second to none. We are committed to providing a secure, warm, and friendly environment where excellent person-centered care and support are offered. We recognize that dignity, privacy, rights, independence, choice, and fulfillment are the key principles of our care and the core fundamental values of our philosophy.

Our mission is to provide a standard of care and support that promotes the independence and well-being of our residents, while recognizing their individuality and unique qualities. We strive to preserve and maintain the dignity, individuality, and privacy of all residents within a warm and caring atmosphere, being sensitive to their ever-changing needs.

Our Services

We provide an excellent standard of holistic care which supports individuals' choices in a variety of ways depending on their health and general well-being. Our staff are dedicated to providing personalized care and support and will work closely with each resident to create a person-centered care plan that meets their individual needs and preferences. We offer a wide range of services, including:

• Residential care for up to 22 residents
• Dementia care
• End-of-life care
• Respite care
• Personal care and support
• Medication administration
• Nutritious and varied meals
• Social activities and outings
• Access to healthcare professionals

Our Staff

Our staff team is highly trained and experienced in providing care and support to older people. We have a low staff turnover, which enables us to build strong relationships with our residents and their families. Our team consists of:

• Registered Manager
• Deputy Manager
• Care Managers
• Care Staff
• Housekeeping and Catering Staff

We are committed to providing ongoing training and development for our staff, ensuring that they have the skills and knowledge required to provide high-quality care and support.

Our Home

Highfield House is a beautiful and spacious home that has been lovingly restored to provide a warm and welcoming environment. Our home has a range of facilities and amenities, including:

• Spacious and comfortable bedrooms
• Several lounges and communal areas
• Beautiful gardens and outdoor spaces
• A hairdressing salon
• A library and quiet area
• A dining room and summer house

Our Commitment to Care

We believe that each resident is unique, and we strive to get to know each resident well in order to adapt our service to their individual requirements. Our person-centered care plan provides the foundation on which the care and support service is delivered to each person at Highfield House. This includes the individual's choices about their preferred daily routine, health and medical requirements, personal history, social activities, religious and spiritual preferences, general interests, and connections in the community. We aim to provide a flexible service that meets the changing needs of our residents.

Conclusion

Highfield House Residential Care Home is a warm and welcoming care home that provides high-quality care and support to older people. We are committed to promoting the independence and well-being of our residents, while recognizing their individuality and unique qualities. If you are considering care for yourself or a loved one, please contact us to arrange a visit and see for yourself what Highfield House has to offer.