Your Pet's Health is Our Top Priority
Here at St Kitts Veterinary Group, we're a close-knit team of dedicated, friendly, and skilled individuals who provide the highest standard of comprehensive veterinary treatment and service to our clients. We understand the importance of building strong relationships with our clients and their pets, which is why we strive to deliver exceptional care and attention to every patient that walks through our doors.
Our team is comprised of compassionate and skilled professionals who are passionate about providing top-notch veterinary care. From the reception desk to the kennel room, every member of our team is dedicated to delivering excellence in patient care. We believe in treating every pet as if they were our own, which is why we go above and beyond to ensure that every patient receives the highest level of care and attention.
Our Services
At St Kitts Veterinary Group, we offer a wide range of veterinary services designed to cater to the unique needs of your pets. From routine check-ups and vaccinations to surgical procedures and emergency care, our team is equipped to provide comprehensive care for your furry friends. Our services include:
- Routine check-ups and vaccinations
- Surgical procedures
- Emergency care
- Diagnostic testing and imaging
- Dental care
- Nutrition counseling
- Behavioral counseling
- Geriatric care
Why Choose Us
At St Kitts Veterinary Group, we pride ourselves on delivering exceptional veterinary care that is tailored to the unique needs of your pets. Here are just a few reasons why you should choose us as your trusted veterinary partner:
- Gold standards of care: We treat your pets as if they were our own, ensuring that every patient receives the highest level of care and attention.
- Friendly and approachable: We love getting to know you and your pet, and we strive to make every visit a positive experience.
- Independently minded: We offer you greater flexibility when it comes to veterinary clinical freedom and treatment options for patients that require referral to specialists.
- Your pet comes first: We'll do everything we can to be there for you and your pet when you need us, whether that be urgent appointments, repeat prescription requests, or just advice over the phone.
What Our Clients Say
Don't just take our word for it! Here's what some of our satisfied clients have to say about their experience with St Kitts Veterinary Group:
- "Every time I visit with my two greyhounds, they never want to leave."
- "Absolutely amazing, they listen to you as an owner."
- "Truly fantastic support and care from all the team."
- "Highly recommended St Kitts in Hartley Wintney. All the staff are super friendly, helpful, and smiley."
Excellent Customer Service and Compassionate Care
The majority of reviewers praised the exceptional customer service and compassionate care provided by the veterinary clinics. Many reviewers appreciated the warm and welcoming atmosphere, with staff taking the time to explain procedures and provide emotional support during difficult times.
High-Quality Veterinary Care
Reviewers praised the high-quality veterinary care provided, with many mentioning the expertise and professionalism of the vets and nurses. The clinics were commended for their ability to handle complex cases, provide sound advice, and offer a range of services, including surgery and rehabilitation.
Efficient and Caring
Several reviewers highlighted the efficient and caring nature of the clinics, with staff going above and beyond to ensure the well-being of pets and their owners. This included providing swift service, offering emotional support, and showing genuine compassion during difficult times.
Negative Experiences
However, some reviewers experienced issues with the clinics, including difficulty finding their pet's information, poor communication, and a perceived lack of care and respect. One reviewer had a particularly negative experience, citing a lack of empathy and understanding from the vet.
Communication Issues
Some reviewers mentioned communication issues, including being put on hold for extended periods, unclear information, and unreturned calls. A few reviewers felt that the clinics failed to meet their expectations, leading to frustration and disappointment.
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