At Sutton Interiors, we pride ourselves on being a leading provider of fireplaces, wood burning stoves, kitchens, and flooring solutions in Sutton Coldfield and the surrounding areas. With over 25 years of experience, we have established a reputation for excellence in design, quality, and customer service. Our extensive showroom in Sutton Coldfield is one of the largest in the area, showcasing an impressive range of fireplaces, wood burning stoves, and kitchens.
Our Services
We offer a comprehensive range of services, including the supply and installation of fireplaces, wood burning stoves, and kitchens. Our team of experts is dedicated to providing exceptional customer service, ensuring that every project meets the highest standards of quality and craftsmanship. Whether you're looking to install a new fireplace or upgrade your kitchen, we're here to help you achieve your vision.
Fireplaces and Wood Burning Stoves
Our collection of fireplaces and wood burning stoves is unparalleled in the region. We offer a vast range of traditional, electric, and gas fireplaces, as well as wood burning stoves and multi-fuel stoves. Our expert team will work closely with you to select the perfect fireplace or stove that meets your specific needs and complements your home's decor.
Kitchen Design and Installation
Our bespoke kitchen design service is tailored to your unique tastes and preferences. Our expert designers will work closely with you to create a kitchen that meets your lifestyle and budget. With a wide range of modern appliances and quality finishes to choose from, you're sure to find the perfect kitchen for your home.
Flooring Solutions
At Sutton Interiors, we also offer an extensive range of flooring solutions, from traditional hardwoods to modern luxury vinyl tiles. Our expert team will work with you to select the perfect flooring solution that meets your specific needs and complements your home's decor.
Installation Services
Our team of expert installers are fully qualified and registered with Gas Safe and Hetas, ensuring that every installation meets the highest standards of safety and quality. From the initial site survey to the final installation and certification, we're committed to providing a seamless and stress-free experience.
Contact Us
To learn more about our services, products, and expertise, please feel free to contact us. Our friendly and knowledgeable team is always available to answer your questions and provide expert guidance to help you achieve your dream home.
Company Performance
The company's performance has been marred by instances of poor workmanship, delays, and unprofessional behavior. One customer experienced a kitchen installation that took over five months to complete, with numerous faults and defects that had to be rectified. The company's response to these issues was unacceptable, with the customer being told that they were being overly critical and that the faults were acceptable.
Customer Service
On the other hand, many customers have praised the company's customer service, citing the professionalism, attentiveness, and knowledge of the staff. Several reviewers have mentioned the excellent communication and problem-solving skills of the company's representatives, who went above and beyond to ensure that the customers' needs were met.
Quality of Work
The quality of the company's work has been a mixed bag. While some customers have been extremely satisfied with the finished product, others have experienced defects and poor workmanship. In one case, a customer was told that the faults were acceptable and that they were being overly critical, which suggests a lack of attention to detail and quality control.
Design and Installation
The company's design and installation services have received praise from many customers, who have been impressed by the expertise and knowledge of the staff. The company's ability to balance functionality and aesthetics has been particularly noted, with several customers praising the final design and finish of their kitchens and fireplaces.
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