Your trusted partner for all your boating needs
Fox's Yacht Sales is a reputable and trusted dealership for new and used boats, located in Ipswich, UK. Established over 28 years ago, the company has built a strong reputation for providing high-quality boats, exceptional customer service, and unparalleled expertise in the marine industry. Fox's Yacht Sales offers a comprehensive range of services, including new and used boat sales, brokerage services, boat maintenance and repair, and Beneteau specific spare parts supply.
Our company is managed by keen sailors and regular customers, Tim and Sarah Long, who took over the business from the previous owners, Robert Shufflebottom and Robert Campbell-Gray, in 2023. The 'two Roberts' had been managing the company since 1991 and provided a high level of advice to those selling, buying or maintaining their boats. Tim and Sarah look forward to continuing that tradition for many years to come.
Fox's Yacht Sales is proud to represent Beneteau, one of the world's leading yacht and motor yacht builders. We have been representing Beneteau for over 25 years, and our extensive expertise enables us to offer advice on choosing the right specification through to delivery of your new Beneteau. We are also the UK Dealer for the entire Beneteau Range, including new Beneteau sailing yachts, Beneteau power boats, and Monte Carlo boats.
In addition to our new boat sales, we also offer a competitive brokerage package to sell your boat. Our extensive knowledge of brokerage boats of all classes and our wide range of second-hand boats for sale make us the go-to yacht brokers in East Anglia. We have an extensive database of boats for sale, and our experienced brokers are always available to provide advice and guidance on the buying and selling process.
Our brokerage services also include part exchanges against new boat sales. We have a wide range of second-hand boats for sale, from small sailboats to large motor yachts, and we are always looking for quality boats to add to our inventory. Our experienced brokers will provide a fair market valuation of your boat and assist you in the selling process.
At Fox's Yacht Sales, we understand the importance of providing excellent after-sales and warranty support. Our experienced technicians are trained to provide the highest level of service and support, ensuring that your boat is maintained in excellent condition. We also supply Beneteau specific spare parts to customers throughout the world, and our extensive expertise enables us to provide a comprehensive service.
Fox's Yacht Sales is committed to providing an exceptional level of customer service, and we strive to exceed our customers' expectations. Our experienced and knowledgeable staff are always available to provide advice and guidance, and we are dedicated to providing a personalised and memorable experience.
In conclusion, Fox's Yacht Sales is a reputable and trusted dealership for new and used boats, located in Ipswich, UK. We offer a comprehensive range of services, including new and used boat sales, brokerage services, boat maintenance and repair, and Beneteau specific spare parts supply. Our extensive expertise and commitment to excellent customer service make us the go-to yacht brokers in East Anglia.
Summary of Reviews for Fox's Yacht Sales
Customer Satisfaction and Positive Feedback
- Fox's Yacht Sales has received positive feedback from customers, with many praising the staff's knowledge and helpfulness.
- Customers have appreciated the good service for Beneteau parts, boat brokerage, and new Beneteau sales.
- The team has been described as friendly, knowledgeable, and proactive, with excellent customer service and advice.
- Positive comments include praise for the competitive prices, quick availability of stock, and the overall positive experience when dealing with the company.
Negative Feedback and Areas for Improvement
- One customer had a negative experience with the sales team, citing dishonesty, idleness, and lack of proactivity.
- The customer felt that the description of the boat was lacking and that the staff failed to update it despite being provided with additional information.
- There was also an issue with the location of the boat for sale, which was not clearly signposted, and the customer felt that the sales team did not make an effort to promote the boat.
Overall, the positive feedback greatly outweighs the negative, indicating a high level of customer satisfaction with Fox's Yacht Sales.
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