Sparkling clean windows, guaranteed!
At Marshall Window Cleaning, we are a family-run business with a strong commitment to providing excellent customer service. With many years of experience in cleaning windows, we understand the importance of reliability, respect, and friendliness in building trust and peace of mind for our clients. Our team of trained professionals is dedicated to delivering outstanding results, attention to detail, and care for customer property. We ensure that our staff is equipped with the necessary skills to clean windows efficiently, carefully, and professionally, leaving behind a friendly smile.
Our Services
Marshall Window Cleaning offers a comprehensive range of services, using the latest Reach and Wash System, to give your windows and frames a thorough clean and keep them cleaner for longer. Our services include:
- Domestic Window Cleaning: We provide regular window cleaning services at affordable prices, including gutter inspection and clearance. Our schedules include cleans every 1, 2, or 3 months for domestic work.
- Commercial Window Cleaning: We offer customized cleaning schedules for businesses, including cleans every 1, 2, 4, 8, or 12 weeks, based on your requirements.
- Gutter Cleaning & Clearance: We ensure that your gutters are free from debris, leaves, and other blockages, which can lead to costly repairs if left unattended.
- Fascia, Soffit & Gutter Cleaning: We provide a complete cleaning solution for your home's exterior, including the fascia, soffits, and gutters. This service helps maintain the overall appearance of your property and protect it from damage caused by dirt and grime.
- Solar Panel Cleaning: Clean solar panels produce more energy, and we help you maximize your investment by providing regular cleaning services for your solar panels.
- Conservatory Cleaning: Our expert cleaning team ensures that your conservatory is left looking sparkling clean, both inside and out.
- Builder's / End Of Tenancy Cleans: We provide an extensive cleaning service at the end of building work or tenancy agreements, leaving the property clean and ready for the next occupant.
- Roof Cleaning: We offer a gentle but effective roof cleaning service to remove dirt, moss, and algae, improving the appearance of your property and prolonging the life of your roof.
- Pressure Washing: We use high-pressure water to remove dirt, grime, and stains from various surfaces, including driveways, patios, and decking.
- House Render Cleaning: We specialize in cleaning the exterior of your home, including the rendering, and leaving it looking fresh and well-maintained.
- Sign & Advertisement Cleaning: We ensure that your business signs and advertisements are kept clean and visible, promoting a positive image for your company.
Our Commitment to Quality and Service
At Marshall Window Cleaning, we strive to deliver the highest quality service to our clients. We offer a 110% happy guarantee, ensuring that our customers are always satisfied with our work. In situations where there may be something not quite right, we promptly return to rectify the issue. Our staff is trained to a high standard, and we prioritize our customers' security by ensuring that all premises are locked and secured after every clean. We send appointment reminders and inform our clients in advance about access requirements for their properties.
Overview of Customer Feedback
The reviews for Marshall WC are predominantly positive, highlighting the company's reliability, professionalism, and quality of service. The customers appreciate the communication provided by the company, including emails and texts about their services.
Reliability and Quality of Service
Many customers have praised the reliability of the company, with some mentioning they have been using their services for several years without any issues. The quality of the window cleaning, gutter cleaning, and rooftop/skylight cleaning has been consistently excellent, leading to positive feedback on these services.
Communication and Punctuality
Marshall WC's communication has been commended by several customers, who appreciate the emails and texts informing them about the service schedule. The punctuality of the team has also been highlighted, with customers appreciating the reliability of the service timings.
Professionalism and Value for Money
The professionalism of the team has been praised by customers, who feel that the services provided are worth the cost. The ease of payment and flexibility offered by the company have also been appreciated by several customers.
Negative Feedback
There was a single negative review regarding a payment issue. A customer accidentally transferred a payment to the company's account and requested a refund, but it was not processed. Although the amount was only 15, the customer felt it was not the company's to keep.
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