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Business Details
50+ Years
experience
Professional Carpet & Upholstery Cleaning London
Established over 45 years ago, we are a family-run business dedicated to delivering expert carpet, upholstery, and rug cleaning solutions across the UK and Europe. Our partnership with BioCote, a global leader in antimicrobial technology, enables us to provide advanced bacteria protection, reducing bacterial levels by up to 99.99%. Trusted by prestigious clients such as Harrods, John Lewis, and Durrants Hotel, our unique foam shampoo system ensures deep cleaning without harmful residues. With over 45,000 satisfied customers, including leading interior designers, we combine technical expertise with proven methods to maintain hygiene in homes, hotels, offices, and commercial spaces.

Our commitment to innovation has led to patented processes for stain removal and fabric restoration, serving sectors like hospitality, healthcare, and luxury retail. We operate from our dedicated facility in Hertfordshire, offering both on-site and warehouse-based treatments for delicate materials like wool, silk, and viscose. Our 24/7 client support ensures tailored solutions for domestic and commercial needs, prioritising transparency, quality, and long-term hygiene benefits.
Services
Carpet Cleaning Antibacterial Protection Rug Cleaning Stain Proofing Upholstery Care
Details
  • Year established: 1968
Highlights and features
  • We have over 45 years of experience in carpet and upholstery care.
  • Our patented foam shampoo system leaves no harmful residues.
  • We partner with BioCote to provide proven antibacterial protection.
  • Our team serves over 45,000 satisfied domestic and commercial clients.
  • We offer tailored solutions for delicate materials like silk and viscose.
Associations and certifications
  • BioCote
What people say
Expert knowledge Bacteria free environments Superior cleaning method Trusted by major retailers Restored delicate rugs
Services
Carpet Cleaning
Our foam shampoo system deeply cleans carpets without excess moisture, removing dirt and stains while preserving fibres. The process requires no rinsing, ensuring carpets dry quickly and remain hygienic. Ideal for domestic and commercial spaces, this method avoids residue buildup that attracts future dirt.
Antibacterial Protection
Using BioCote silver antimicrobial technology, we apply a protective treatment that reduces bacteria by up to 99.99%. This long-lasting solution fights contamination in high-traffic areas like hotels, offices, and healthcare facilities. The treatment remains active for 25 years, ensuring sustained hygiene without altering fabric appearance.
Rug Cleaning
Specialised cleaning for delicate rugs, including wool, silk, and viscose. Our method restores texture and vibrancy while removing stubborn stains. Rugs are treated in our warehouse to ensure thorough cleaning and protection before being returned to clients across the UK.
Stain Proofing
We apply advanced treatments to carpets and upholstery to repel spills and prevent stains. This protective barrier allows for easier cleaning and prolongs fabric life. Suitable for homes, hotels, and commercial spaces, the treatment maintains material integrity while enhancing durability.
Upholstery Care
Comprehensive cleaning and sanitisation of upholstery using eco-friendly products. Our process removes allergens, bacteria, and stains without damaging fabrics. Ideal for sofas, chairs, and commercial seating, this service ensures a hygienic and refreshed appearance.
Questions
What makes Highgrade's cleaning method unique?
Our foam shampoo system avoids excess moisture and rinsing, preventing residue buildup while ensuring deep cleaning.
How does the antibacterial protection work?
We use BioCote silver antimicrobial technology to inhibit bacterial growth, reducing levels by up to 99.99% for 2–5 years.
Can Highgrade clean delicate rugs?
Yes, we specialise in cleaning wool, silk, and viscose rugs using tailored treatments to restore their appearance.
Which clients trust Highgrade's services?
We work with prestigious clients including Harrods, John Lewis, Durrants Hotel, and Abbeyfield Care Home.
Do you offer commercial cleaning solutions?
Yes, we provide tailored hygiene solutions for hotels, offices, gyms, and corporate travel sectors across Europe.