Trust us to get the job done, with a smile!
Here at Lock & Sole, we are a family-run business located in the heart of Bexleyheath, Kent. Our shop is managed by Graham and Ryan, who together have over 30 years of experience in the industry. We pride ourselves on providing a comprehensive range of services, including shoe repairs, key cutting, locksmith work, and other services such as watch batteries and repairs, dry cleaning, and engraving.
Our Services
Our shoe repair service is designed to breathe new life into your worn-out favourite shoes. From leather stitching to rubber sole and heel repairs, we use only the highest-quality materials to ensure your shoes are restored to their former glory. We also offer a full leather and suede cleaning service for all shoe types.
Our key cutting and repair service is designed to provide you with a convenient and reliable solution for all your key needs. We can cut keys for your property, repair car keys, and even provide special orders for security keys and electronic key fobs.
In addition to our shoe repair and key cutting services, we also offer a 24-hour locksmith callout service, providing you with peace of mind in the event of an emergency. Our skilled team is always on hand to offer advice and answer any questions you may have.
Our Promise
At Lock & Sole, we are committed to providing a cost-effective alternative to a variety of services. We understand that every customer is unique, and we strive to meet and exceed your expectations. With our wealth of experience and dedication to providing a high-quality service, you can trust us to get the job done.
Excellent Customer Service
Many customers have praised the excellent customer service provided by the shop. Lisha Maxwell, Nicholas Tully, Peter Dickson, Gillian Nicholls, Zander Newson, Eddie B., Anupod Sahaya, Simon Harwood, Tony, Ashot Mkhitaryan, and Catherine Ellie have all reported receiving exceptional service, with some even stating that they will be returning for future needs.
Quality Repairs
Several customers have also praised the high-quality repairs provided by the shop. Tony, Simon Harwood, and Peter Dickson have all reported being extremely pleased with the work done on their shoes, bags, and locks. Anupod Sahaya also mentioned that the shop did a fantastic job in fixing his garage lock.
Fast Turnaround
Many customers have also praised the quick turnaround time of the shop. Zander Newson mentioned that they were able to fit a new screen for his laptop in less than 24 hours, while Catherine Ellie was able to get a shirt dry cleaned and repaired in just one day.
Negative Experiences
Unfortunately, not all customers have had a positive experience with the shop. Marie Faulkner reported a disappointing experience with the owner, who charged her disabled brother for two shoes despite him only needing one. Philip Curtis also reported a poor quality repair, with uneven stitching and poor-quality leather.
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