Design. Manage. Construct.
At Suzanne Graham Estate Agents, we are dedicated to providing exceptional service to our clients. Established in 2004, our company is built on the foundation of providing personalized service to our clients, and we strive to exceed their expectations in every way possible.
Our Vision
Our vision is to be the premier estate agent in the North East, providing top-notch service to our clients while building long-lasting relationships with them. We aim to achieve this by consistently delivering exceptional results, being proactive, and being dedicated to our clients' needs.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. Whether you're looking to sell your home, rent a property, or require financial services, we've got you covered. Our services include:
- Property Sales: We provide a hassle-free way to sell your home, advertising your property online in various markets and providing a complete package at an affordable price.
- Lettings Service: Our landlord letting service is designed to help landlords manage their property lettings with minimal hassle, ensuring timely rental payments.
- Financial Services: We provide various financial services via financial partners who can offer specialist advice on a wide range of financial products from loans to mortgages.
Our Team
Our team is comprised of highly trained, motivated professionals who share our vision and values. Each member of the team has been personally selected for their unique skills, knowledge, and commitment to customer service. We understand the importance of building strong relationships with our clients, and we strive to provide personalized attention to each and every one of them.
Our Philosophy
At Suzanne Graham Estate Agents, we believe in delivering exceptional service that exceeds our clients' expectations. We understand the importance of building trust and fostering long-lasting relationships with our clients. Our philosophy is simple: we treat our clients the way we would like to be treated ourselves.
Why Choose Us
Choosing Suzanne Graham Estate Agents means you're choosing a company that is committed to providing exceptional service, knowledgeable professionals, and personalized attention. We're dedicated to making your experience with us as seamless and stress-free as possible.
Customer Service and Professionalism
The reviewers have expressed overwhelmingly positive experiences with Suzanne Graham Estate Agents, praising the team's professionalism, customer service, and communication. Several reviewers have specifically highlighted Lisa's exceptional service, citing her responsiveness, updates, and willingness to go the extra mile. The company's ability to handle complex sales processes, including legal challenges, has also been commended.
Exceptional Service
Several reviewers have emphasized the exceptional service they received, with many stating that they would highly recommend the company to others. The team's professionalism, communication, and helpfulness have been consistently praised, with reviewers expressing gratitude for their assistance throughout the selling and buying process.
Disappointing Experiences
However, there have been a few negative reviews highlighting poor customer service and unprofessional behavior. One reviewer described the staff as "abusive and rude, " while another criticized the lack of professionalism, citing a staff member's inexperience with referencing. Another reviewer felt that the company's communication was inadequate, leading to a wasted viewing and potential sale.
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