Business Details
19 Years
experience
Emergency
services
Award-Winning IT Support for Businesses & Schools in Manchester
Established in 2007, Remedian IT Solutions has grown from a local enterprise to one of Manchester's leading IT support providers. Our 16-year operational history demonstrates deep expertise in managing IT infrastructure for both businesses and educational institutions. We specialise in proactive IT health monitoring, cybersecurity implementation, and cloud solutions tailored to individual client needs. With a team of certified professionals, we deliver 24/7 network monitoring and rapid response times, evidenced by our 99% customer satisfaction rate.Our commitment to excellence has been recognised through awards such as the Oldham Business Awards. We maintain strict compliance with industry standards while offering cost-effective solutions that have helped clients optimise IT expenditure by up to 30%. Our approach combines technical proficiency with strategic consultancy to ensure clients receive solutions that align precisely with their operational goals.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Migration
Network Monitoring
School IT Support
Data Backup
VOIP Systems
Hardware Maintenance
IT Consultancy
Penetration Testing
Details
- Year established: 2007
Highlights and features
- 16 years' experience delivering IT solutions across Manchester
- 24/7 network monitoring and rapid 1-hour average response time
- Tailored solutions for businesses and educational institutions
- Winner of Oldham Business Awards for technological excellence
- GDPR-compliant data security with 3-2-1 backup methodology
Associations and certifications
- Cyber Essentials
What people say
Highest praise
Professional and efficient
Fast to respond
Proactive solutions
Expertise second to none
Services
Managed IT Services
Our proactive managed IT services ensure continuous system operation through 24/7 monitoring and rapid issue resolution. We handle hardware maintenance, software updates, and network optimisation while providing strategic technology guidance. This comprehensive approach minimises downtime and allows businesses to focus on core operations while maintaining compliance with industry standards.
Cybersecurity Solutions
We implement robust cybersecurity measures including penetration testing, malware protection, and staff training programs. Our Cyber Essentials-accredited solutions feature continuous threat monitoring and GDPR-compliant data handling. These layered defences protect against cyber attacks while ensuring regulatory compliance for businesses and educational institutions.
Cloud Migration
Our cloud migration services facilitate seamless transition to secure digital infrastructure. We implement Microsoft Azure solutions with 3-2-1 data backup methodology for maximum protection. This approach ensures business continuity, scalable storage capacity, and secure remote access to critical systems and information.
School IT Support
Specialised IT support for educational institutions includes network infrastructure management, device deployment, and curriculum technology integration. We provide secure learning environments with digital literacy training and compliance monitoring, supporting over 40 schools across multiple boroughs with tailored technology solutions.
Data Backup
Our secure backup solutions protect business continuity through encrypted on-site and off-site storage. Using automated 3-2-1 methodology, we ensure rapid data recovery with minimal disruption. This system safeguards against hardware failure, cyber attacks, and accidental data loss while maintaining regulatory compliance.
People
Dave
Director
Co-founder with 16 years' experience building Remedian into Manchester's leading IT solutions provider, focusing on enterprise-level support for SMEs.
James
Director
Joint founder instrumental in expanding services to support over 80 clients, combining technical expertise with strategic business growth.
Kelly
Office Manager
Oversees daily operations and client relations, ensuring efficient service delivery across Remedian's growing customer base.
Ellie
Operations Manager
Manages technical teams and service implementation, maintaining high standards in IT support and client satisfaction.
Dawid
Helpdesk Team Leader
Leads remote support operations, providing expert technical assistance and coordinating rapid response to client IT issues.
Questions
How does your managed cloud service ensure data security?
We use the 3-2-1 method: three copies stored in two locations with one offsite, all GDPR-compliant.
Do you provide 24/7 IT monitoring?
Yes, our round-the-clock network monitoring protects against threats at all times.
What are the benefits of outsourcing IT support?
Cost savings, immediate access to experts, and no recruitment/training requirements.
Can you scale solutions as businesses grow?
Our consultancy guides technology upgrades aligned with business expansion needs.
What cybersecurity services do you offer?
Continuous network checks, malware protection, phishing prevention and staff training.
Do you support remote working environments?
Yes, we provide both remote and on-site technical support for hybrid workplaces.
