A Trusted Local Garage in Ashford
D&D Autos is your reliable partner for all your car care needs. Located in Ashford, we have been serving the local community for over 35 years, providing expert servicing, repairs, and MOT services across all makes and models.
Award-Winning Expertise
Our team of highly skilled technicians are proud to have received numerous awards, including the esteemed CAT Awards Large Garage of the Year, reflecting our commitment to exceptional customer service, quality work, and client satisfaction.
Premium Vehicles and Beyond
While we specialize in the maintenance and repair of premium vehicles such as Mercedes, BMW, Volkswagen, Land Rover, and Jaguar, our expertise extends far beyond. Our technicians are equally adept at handling all makes and models, including light commercial vehicles, electric and hybrid vehicles.
What Sets Us Apart?
At D&D Autos, we prioritize:
- Transparency & Honesty: We diagnose the root cause of the problem accurately, avoiding unnecessary expenses and surprises.
- Local Prices, Premium Care: We offer competitive rates without compromising on quality or service.
- Customer-Focused Approach: Our team treats every vehicle as their own, with meticulous care and attention.
- Outstanding Service: From courtesy shuttles to finance options, we go above and beyond to ensure your convenience and peace of mind.
Our Services Include
- Servicing & Repairs: General repairs, electrical, mechanical, bodywork, and more.
- MOT Testing: Class 4, 5, and 7 MOT tests.
- Tyre Services: New tires, puncture repairs, wheel balancing, and alignment.
- Air Conditioning & Heating: Diagnosis, repair, and maintenance.
- Brakes & Electrical: Comprehensive inspection and repair of braking and electrical systems.
Choose D&D Autos for
- Experienced and qualified technicians
- Award-winning service and repairs
- Competitive pricing and financing options
- Convenient location in Ashford
- Customer-focused approach and transparent communication
Get in touch today to experience the D&D Autos difference!
Overall Experience
The majority of customers have had a positive experience with D&D Autos, with many giving the company 5-star reviews. The common themes mentioned include exceptional customer service, transparent and honest communication, and high-quality workmanship.
Friendliness and Professionalism
Staff at D&D Autos are described as friendly, polite, and welcoming, with some customers mentioning specific individuals, such as Kevin, Steve, Stuart, Sophie, and Ollie, who are highly praised for their professionalism and expertise. The company's empathetic approach towards customers is also noted.
Efficiency and Value for Money
D&D Autos is commended for its efficiency, with many customers expressing gratitude for fast turnaround times and reasonable prices. In contrast, one customer felt that their experience was not up to par, citing a delay in completing the work and inflated costs.
Repeat Business and Recommendations
Many customers have expressed their intention to return to D&D Autos for future work and recommend the company to others. This suggests a high level of customer satisfaction and loyalty.
Service Quality and Honesty
Several customers have praised the company's transparent approach towards explaining the work needed and the costs involved. The use of diagnostic machines and honest recommendations are also highlighted.
Negative Experience
One customer had a less-than-impressive experience, citing poor communication, delayed completion, and inflated costs. The customer was left out of pocket and had to seek alternative services.
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