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At Reid Mackellar Opticians, we are dedicated to providing exceptional eye care and personalized service to our clients. As an award-winning independent optician, we pride ourselves on our unique approach to eye care, which sets us apart from the rest.
Our Story
Established in 1936, our family-run practice has been serving Greenock and the surrounding areas for over 85 years. Through three generations, our values have remained the same: to provide exceptional eye care, unbeatable customer service, and to build lasting relationships with our clients. Our team of experienced optometrists, dispensing opticians, and optical assistants are dedicated to providing personalized care and attention to detail, ensuring that our clients receive the best possible service.
Our Services
At Reid Mackellar Opticians, we offer a comprehensive range of services, including detailed eye exams, contact lens advice, and prescription lenses. Our experienced team takes the time to listen to our clients' needs, providing personalized recommendations and guidance to ensure the best possible outcomes. We also offer a unique frame styling consultation, where our experienced stylists work one-on-one with our clients to find the perfect glasses that suit their face shape, skin tone, and personal style.
Our Commitment
We are committed to providing exceptional eye care and personalized service to our clients. We believe that everyone deserves to look and feel their best, and we strive to make that a reality. Our team is dedicated to staying up-to-date with the latest advancements in eye care technology, ensuring that our clients receive the most advanced and effective treatments available.
Our Success
We are proud to have won the SightCare National Award for Customer Service Excellence in 2023, recognizing our commitment to exceptional customer service and care. Our clients have written glowing reviews about their experiences with us, praising our friendly and knowledgeable staff, our comprehensive services, and our commitment to personalized care.
Why Choose Us?
At Reid Mackellar Opticians, we offer a unique and personalized approach to eye care. Our experienced team, comprehensive services, and commitment to exceptional customer service set us apart from the rest. We believe that everyone deserves to receive the best possible care, and we strive to make that a reality.
Overview of Customer Reviews
Excellent Customer Service
Reid McKellar Opticians is praised for its exceptional customer service, with staff being described as friendly, polite, attentive, and professional. Customers appreciate the personalized attention they receive, with staff taking the time to explain options and answer questions.
High-Quality Products and Services
The opticians offer a wide range of frames to suit various budgets, and customers are impressed with the quality of the products. The aftercare service is also commended, with staff quickly resolving any issues that arise.
Trust and Loyalty
Many customers have been loyal to Reid McKellar Opticians for years, with some having used their services for over 20 years. The practice's commitment to customer satisfaction and its family-run nature are seen as major positives.
COVID-Safe Measures
The opticians are also praised for their COVID-safe measures, which make customers feel safe and comfortable during their visits.
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