Hire with confidence, drive with ease
At Pontyclun Van Hire, we pride ourselves on being a trusted and reliable van hire company that has been serving the South Wales area for over 40 years. Our commitment to providing exceptional customer service, combined with our wide range of high-quality vans and trucks, has made us a go-to choice for businesses and individuals alike.
Our History
Established in 1978, Pontyclun Van Hire has grown and evolved to meet the changing needs of our customers. From humble beginnings, we have expanded our fleet to include a diverse range of vehicles, from short wheelbase vans to 7.5-ton box vans, and even 17-seat mini buses. Our dedication to providing a personalized service has earned us a reputation as a trusted and friendly company that goes above and beyond to meet the needs of our customers.
Our Services
At Pontyclun Van Hire, we understand that every customer has unique needs. That's why we offer a tailored service to cater to a wide range of requirements. From moving homes to transporting heavy loads, our vans are available for hire on a daily or weekly basis. We also offer private and business storage units, so you can rest assured that your belongings are safe and secure.
Our Vehicles
Our fleet of vehicles is meticulously maintained to ensure that they are in excellent condition. From the moment you collect your vehicle, you can be confident that it will perform flawlessly. We take pride in our vehicles, and we're sure you will too. Our prices are competitive, and we offer a range of options to suit every budget.
Why Choose Us?
So, why choose Pontyclun Van Hire? The answer is simple: we care. We care about our customers, and we care about providing an exceptional service that exceeds your expectations. Our team is dedicated to making your van hire experience as smooth and stress-free as possible. We're open seven days a week, including bank holidays, so you can collect and return your vehicle at a time that suits you.
Overall Experience
The reviews suggest that Pontyclun Van Hire has a generally positive reputation, with many customers praising the friendly and helpful staff, clean and reliable vans, and competitive prices. However, there are some negative reviews that highlight issues with customer service, billing, and fuel costs.
Customer Service
The majority of customers reported positive experiences with the staff, describing them as friendly, helpful, and polite. However, a few reviewers reported negative experiences with rude and patronising staff, particularly when dealing with issues related to billing and fuel costs.
Vehicles and Prices
The vans provided by Pontyclun Van Hire were generally described as clean, modern, and reliable, with competitive prices and no mileage charges. However, one reviewer reported issues with the cleanliness and maintenance of the van.
Issues and Concerns
Some customers reported issues with billing, including unauthorized deductions and disputes over fuel costs. One reviewer also reported feeling vulnerable when dealing with repair costs after an accident.
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