Business Details
14 Years
experience
Emergency
services
Exceptional Veterinary Care in Formby
At Village Vets, we are a multi-award-winning, independently owned veterinary practice dedicated to providing comprehensive and compassionate care for pets. Our membership-only model ensures unlimited consultations, annual vaccinations, flea and worm treatments delivered to your home, microchipping, and 24/7 video triage services. With 20-minute appointments, we prioritise clear communication and collaborative treatment planning tailored to your pet's needs and your budget. Our team of experienced vets and nurses offers proactive wellness care, leveraging the latest technology for efficient communication and diagnostics. We guarantee same-day appointments for unwell pets, transparent cost breakdowns, and consistent excellence in service.Our commitment extends to stress-free visits, open communication during hospital stays, and referrals to trusted specialists when needed. We invest in modern facilities, including digital X-ray, ultrasound, and laparoscopic surgery capabilities, ensuring high-quality diagnostics and treatments. Our VIP membership plan removes financial surprises with fixed pricing and discounts on additional services while fostering long-term health through preventative care. We serve Formby and surrounding areas with a family-run ethos, treating every pet as part of our own family.
Services
Dental Clinics
Senior Clinics
Weight Management
Microchipping
Vaccinations
Digital X-Ray
Ultrasound
Laparoscopic Surgery
Dermatology
Laser Therapy
Details
- Year established: 2012
Highlights and features
- We offer 20-minute appointments for thorough consultations and treatment discussions
- Our VIP membership includes unlimited vet and nurse consultations
- We provide 24/7 video triage service for emergency support
- Home delivery of flea and worm treatments ensures preventative care convenience
- We guarantee same-day appointments for unwell pets whenever appropriate
What people say
Exceptional care
Compassionate service
Proactive wellness focus
24/7 support
Transparent communication
Services
VIP Membership
Our comprehensive membership plan covers annual vaccinations, unlimited vet and nurse consultations, home-delivered preventative treatments, and 24/7 video triage support. This proactive approach ensures continuous care while eliminating unexpected costs. Members receive exclusive discounts on additional services and benefit from our dedicated app-based communication system.
Dental Clinics
Specialised dental services include comprehensive oral examinations, digital X-rays, professional cleanings, and advanced treatments like root canal therapy. Our facilities feature state-of-the-art dental equipment to maintain optimal oral health, which is crucial for pets' overall wellbeing through regular check-ups and interventions.
Laparoscopic Surgery
Minimally invasive surgical techniques offer reduced pain scores, faster recovery times, and lower complication risks. Common procedures like spaying are performed using advanced laparoscopic equipment, allowing patients to resume normal activity within three days without requiring traditional post-operative collars.
Dermatology
In-house dermatology specialists address chronic skin and ear conditions through comprehensive assessments, allergy testing, and targeted treatments. Our diagnostic capabilities include skin scrapes, tape strips, and ear swab analysis to identify and resolve persistent dermatological issues effectively.
Diagnostic Imaging
Advanced imaging services featuring digital X-ray, ultrasound, and CT scanning enable precise internal diagnostics. These non-invasive tools help identify conditions affecting organs, bones, and soft tissues, supporting accurate diagnoses and targeted treatment plans for both routine and complex cases.
People
Kate
Co-Owner & Veterinary Director
Veterinary surgeon with 14 years' experience, leading practice development since 2012. Passionate about independent veterinary care, she speaks at industry conferences and volunteers with professional associations while managing a team of 28 across two sites.
Howard
Co-Owner & Operations Director
Former NHS pharmacist with 5 years' full-time veterinary practice management experience. Oversees technology implementation, financial systems, and HR operations while maintaining community engagement in Formby and Crosby areas.
Helen
Senior Veterinarian
Graduated from University of Liverpool in 2017, specialising in small animal medicine. Experienced in equine care with particular interest in preventative health strategies and long-term condition management for companion animals.
Roxi
Head Veterinary Nurse
Qualified nurse with 13 years' experience, specialising in surgical and feline nursing. Lectures veterinary students while managing clinical operations and mentoring nursing teams across both practice locations.
Sharon
Behavioural Medicine Specialist
Veterinary nurse with special interest in animal behaviour, offering training solutions and behavioural assessments. Combines clinical expertise with practical dog training experience in managing complex behavioural cases.
Questions
What services are included in the VIP membership?
Annual vaccinations, unlimited consultations, flea and worm treatments delivered home, microchipping, app communication, and 24/7 video triage
How does the 24/7 video triage work?
Access to out-of-hours video consultations through Petsapp for urgent pet health concerns requiring immediate advice
What specialist services do you offer?
Digital X-ray, ultrasound, laparoscopic surgery, dermatology, laser therapy, and visiting specialists in orthopaedics and cardiology
Do you offer home visits?
Yes, we provide home visits when clients are unable to travel to our practice
How do you handle emergency situations?
We offer same-day appointments for unwell pets and have 24/7 video triage support for urgent concerns
What payment options are available?
Monthly direct debit for VIP membership with 20% discounts on additional services for members
