Transforming waste into valuable resources, together.
Our Vision: A Sustainable Future Through Waste Transformation
Biffa is a leading sustainable waste management company on a mission to rethink waste for a greener future. With over a century of experience, we harness our expertise and innovative solutions to transform waste into valuable resources, lessen environmental impact, and foster sustainable communities.
Who We Are
Our team of dedicated professionals are passionate about empowering businesses and communities to become more sustainable. We operate across the UK, serving diverse clients from small businesses to local authorities. Our diverse expertise includes:
- Waste prevention and reduction: Implementing strategies to minimize waste generation and encourage responsible consumption.
- Waste collection & management: Comprehensive solutions for the collection, sorting, and processing of all types of waste.
- Recycling & recovery: Advanced technologies for transforming various materials like plastic, food, and glass into new products.
- Specialist solutions: Customized services for industries, including packaging compliance, food waste management, and hazardous waste handling.
Our Approach
We believe in a collaborative approach, working in partnership with our clients every step of the way. Our sustainable solutions are tailored to address each client's unique needs and goals. We also prioritize transparency and accountability, providing regular progress reports and working towards continuous improvement.
What Sets Us Apart
Biffa stands out for:
- Our deep understanding of the circular economy: We focus on reusing, repairing, and recycling materials to minimize waste and create lasting value.
- Our innovative technologies: We invest in cutting-edge equipment and software to enhance waste management efficiency and effectiveness.
- Our commitment to sustainability: We actively participate in industry-leading sustainability initiatives and promote responsible waste management practices throughout our operations.
Join Us on the Journey to a Sustainable Future
Biffa is committed to empowering communities and businesses to embrace a more sustainable future. Join us in transforming waste into a valuable resource and creating a greener, more resilient society.
Terrible Experience with Customer Service
The reviewer, Murat Unal, had a disastrous experience with the company's customer service. They were extremely unhappy with the service they received, describing it as "awful" and "terrible". The issues began with late collections, which led to the company cancelling their contract unilaterally, leaving the reviewer in a difficult situation.
The Reviewer's Experience
The reviewer had constant issues with the company's customer service, complaining about late collections multiple times. When they brought the issue to the attention of the customer service, they were left with the rubbish for an extended period, causing discomfort to their neighbours. Despite this, the company cancelled their contract, leaving the reviewer with a difficult situation.
Recommendation
The reviewer strongly recommends staying away from this company, citing its poor management approach and terrible customer service.
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