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Who we are
Cycle Hub Lincs is a not-for-profit Community Interest Company based in Grimsby, North East Lincolnshire. We're passionate about making cycling accessible and enjoyable for everyone in the community. We offer a range of services and facilities to support people of all ages and abilities to get around on two wheels.
Our mission
Our main goal is to encourage and empower people in North East Lincolnshire to choose cycling as their primary mode of transportation. We achieve this by:
- Providing accessible and affordable bike repairs and servicing
- Offering secure indoor cycle parking
- Organizing events and workshops to promote cycling skills and safety
- Partnering with local businesses and organizations to expand cycling infrastructure and opportunities
Our services
We offer a comprehensive range of services to meet all your cycling needs, including:
Repair & Maintenance
- All levels of bike repair and servicing
- Specialized repairs by Cytech-certified technicians
- Competitive rates and discounts for regular customers
Parking
- Secure indoor cycle parking for just 1.50 per day
- Open during opening hours and accessible 24/7 with fob access
- Lockers available for added security
Sales
- New and used bikes for all ages and abilities
- Expert advice on choosing the right bike for your needs
- Competitive prices and financing options available
Luggage Storage
- Secure luggage storage for a small fee at our indoor facility
Community Engagement
- Volunteer opportunities available in our workshop and office
- Regular cycling events and social rides
- Educational programs and workshops for children and adults
Our team
Our dedicated team is made up of knowledgeable and passionate individuals who are committed to making cycling accessible and enjoyable for everyone. We have:
- Alex Doll: Cytech Level 2 Technician
- Janine Walker: Managing Director and Founder
Get involved
We welcome volunteers, donations, and new ideas to help us achieve our goals. Get in touch to find out how you can get involved and make a difference in your community.
Staff and Service
The staff at Cycle Hub are highly praised for their cooperative and helpful nature. They are knowledgeable, friendly, and willing to go the extra mile to ensure customer satisfaction. Many reviewers have commented on the excellent service they received, with some even stating that the staff went above and beyond what was expected.
Efficiency and Timeliness
The efficiency and timeliness of the service are also noteworthy. Many reviewers have commented on how quickly their issues were resolved, with some even receiving same-day service. The staff are accommodating and flexible, working around customers' schedules to ensure that their needs are met.
Pricing
The pricing at Cycle Hub is considered very reasonable, with many reviewers commenting on the value for money they received. The staff are transparent about the work that needs to be done and the costs involved, ensuring that customers are not caught off guard by unexpected expenses.
Negative Experiences
However, one reviewer had a negative experience with Cycle Hub, citing issues with the quality of work and the lack of attention to detail. The reviewer experienced ongoing problems with their bike, including a klunking noise and issues with the gears, despite multiple visits to the shop.
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