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A Legacy of Expertise in Chemical Transport and Warehousing
H.W. Coates has built a remarkable reputation as the leading provider of chemical warehousing and transport services in the UK. With over fifty years of experience, we have consistently delivered exceptional solutions to the chemical, food, and pharmaceutical industries.
Our Expertise
Our expertise extends across the entire supply chain, encompassing:
Chemical Warehousing
- More COMAH warehouses than any other company in the UK, offering secure and compliant storage for all your chemical needs.
- Comprehensive range of specialist facilities for temperature-sensitive products, lithium batteries, and hazardous substances.
Chemical Transport
- Nationally-reaching ADR fleet, ensuring fast and reliable transportation of all chemical products.
- 99% OTIF delivery performance, backed by advanced tracking and tracing technology.
- Expert team fully trained in ADR regulations and safe handling practices.
Food & Pharmaceutical
- BRC AA and MHRA accredited warehouses, guaranteeing the highest quality standards for food and pharmaceutical products.
- Dedicated facilities for temperature-sensitive goods and high-consequence dangerous materials.
Sustainability & Innovation
- Committed to sustainability through eco-friendly practices and investment in green technology.
- Leading member of the Hazchem Network, ensuring access to a fully compliant and secure hazardous goods network.
Client-Focused Approach
- Next-day delivery service supported by advanced warehouse and transport management systems.
- Personalized online portals for real-time tracking and order management.
- Transparent and responsive customer service team dedicated to exceeding expectations.
Why Choose H.W. Coates?
With H.W. Coates, you benefit from:
- Unparalleled expertise: Decades of experience and deep understanding of the chemical industry.
- Comprehensive solutions: Fully integrated warehousing and transport services under one roof.
- National coverage: Extensive network of warehouses and vehicles, ensuring nationwide reach.
- Exceptional customer service: Responsive team committed to delivering exceptional client experiences.
- Sustainable practices: Commitment to eco-friendly solutions and environmental responsibility.
General Feedback
The overall sentiment of the reviews is largely positive, with four out of five reviewers expressing high satisfaction with the service.
Positive Experiences
Efficient and Friendly Service
Multiple reviewers praised the company's efficiency, with one reviewer stating that the unloading was done quicker than they could close their curtains. The staff were also commended for being friendly and helpful.
Reliable and Trustworthy
One reviewer appreciated the flexibility and reliability of the service, stating that it was a great team that offered a trusted gateway into a pallet network.
Professional Organisation
Another reviewer described the company as very professional, with friendly and helpful staff.
Negative Experience
Delivery Issues and Additional Fees
One reviewer had a negative experience with the company, citing issues with the delivery of a car engine. The engine was not delivered due to oil leaking during transport, and the company demanded an additional fee to deliver it. The reviewer was unhappy with the company's handling of the situation and their refusal to deliver to the requested destination.
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