Transforming You into the Life of the Party!
At Fantasy World, we are a family-run business established in 1974, with a passion for providing top-notch fancy dress costumes and accessories to individuals and groups alike. Our journey began when our grandfather, an estate agent, took a batch of theatre costumes in lieu of rent from a struggling actor. These costumes were laundered and put on a rail in the corner of his office, and after an incredible 400 replies, Fantasy World was born.
Today, we take pride in being one of the leading fancy dress retailers in the UK, offering an extensive range of costumes and accessories to suit all tastes and occasions. From the Roaring 20's to the 1980's, and from famous TV characters to rock stars, we have everything you need to create an unforgettable look. Our costumes are carefully designed and crafted to ensure that you stand out from the crowd and make a lasting impression.
Our Services
We understand that every individual has a unique sense of style, which is why we offer a vast array of costumes and accessories to cater to all tastes and preferences. Whether you're looking for a costume for a themed party, a special event, or just for fun, we've got you covered. Our services include:
- A wide range of costumes and accessories for men, women, and children
- Hire services for costumes and accessories
- Custom-made costumes to fit your specific needs
- Expert advice and guidance to help you choose the perfect costume
Our Story
As a family-run business, we're dedicated to providing an exceptional customer experience. Our team is comprised of passionate and knowledgeable individuals who are committed to helping you find the perfect costume. We're not just a business; we're a family, and we understand the importance of making memories that last a lifetime.
Why Choose Us
At Fantasy World, we're proud of our heritage and our commitment to providing top-quality costumes and accessories. We're not just another fancy dress retailer; we're a business built on passion, dedication, and a love for what we do. Here are just a few reasons why you should choose us:
- Extensive range of costumes and accessories
- Expert knowledge and guidance
- Custom-made costumes to fit your needs
- Family-run business with a personal touch
Overall Reviews
This section consists of impressions and experiences from customers who have visited or interacted with Fantasy World, a shop selling costumes and accessories. The majority of reviews are positive, with several customers praising the wide range of products, helpful staff, and excellent service.
Positive Comments
The shop has received high praise from several customers, with many mentioning the helpful and friendly staff, the excellent selection of costumes and accessories, and the good service received. Some customers have also highlighted the ease of purchasing or hiring items, making it their number one choice for costumes.
Negative Comments
However, one customer, Struggling Farmgirl, has left a negative review, expressing disappointment and frustration with the shop's service. They report difficulties with communication, long waits for delivery, and a lack of responsiveness from the owner, Justin.
Standout Reviews
Some reviews stand out for their specificity and enthusiasm. Mark Slater's review is notable for its vivid description of his experience renting a Batman costume, while Zoltan Kallai's review highlights the helpfulness of the owner.
Troubles with Customer Service
Struggling Farmgirl's review is a vocal criticism of the shop's customer service, citing poor communication, long delays, and a lack of responsiveness. Tony Meyer's review also mentions disappointing customer service, specifically during the week before Christmas.
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