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Business Details
28 Years
experience
Emergency
services
Fire Alarm & Safety Specialists in Devizes
Established in 1998, our company was founded on principles of exceptional customer service and high-quality installations. As an independent consultancy, we prioritise recommending equipment tailored to clients' specific needs. Our team holds Safe Contractor Approval and membership with The Guild of Master Craftsmen, demonstrating our commitment to industry standards. With a dedicated 24-hour emergency service managed directly by directors, we serve commercial and residential clients across South West and South Central England. Our engineers adhere strictly to British Standards while providing clear, jargon-free explanations. Over 25 years, we've developed expertise in fire alarm systems, emergency lighting, and nurse call installations, serving diverse properties from listed buildings to care homes.

Our mission ensures advance booking of service work, courteous engineers, and minimal disruption during installations. We maintain transparency in pricing for fire extinguisher servicing, risk assessments, and compliance solutions. Our technical director brings 30 years' experience in fire alarm systems, while our managing director has overseen operations since 2009. Client satisfaction remains our priority, evidenced by testimonials praising our professionalism and reliability.
Services
Fire alarm installation Emergency lighting systems Nurse call maintenance Fire risk assessments Fire extinguisher servicing Dry riser testing Fire door inspections Wireless alarm systems Residential compliance Commercial installations
Details
  • Year established: 1998
Highlights and features
  • 24-hour emergency service managed directly by directors
  • Independent consultancy providing tailored fire safety solutions
  • 25+ years' experience in fire alarm systems and compliance
  • Strict adherence to British Standards with clear explanations
  • Comprehensive coverage across South West and South Central England
Associations and certifications
  • Safe Contractor Approval Scheme
  • The Guild of Master Craftsmen
What people say
Reliable emergency response Professional installations Knowledgeable engineers Prompt service Excellent communication
Services
Fire alarm installation
We design and install fire alarm systems compliant with BS:5839 standards. Our engineers specialise in conventional, addressable, and wireless systems suitable for commercial properties, residential care homes, and listed buildings. All installations include comprehensive testing and documentation.
Emergency lighting systems
Our emergency lighting installations meet BS:5266 requirements, covering bulkhead fittings, decorative options, and LED solutions. We ensure safe evacuation routes with annual servicing included in fire alarm maintenance contracts.
Fire risk assessments
Conducted by independent assessors, our fire risk assessments identify hazards and compliance requirements. We specialise in commercial properties and residential care premises, providing clear action plans for regulatory compliance.
Nurse call maintenance
We offer annual servicing and repairs for nurse call systems across healthcare facilities. Our engineers support conventional, addressable, and wireless systems, ensuring reliable operation in critical environments.
Fire door inspections
Our accredited inspectors perform comprehensive fire door assessments. We check integrity, signage, and compliance with current standards, offering combined inspections with scheduled maintenance visits.
People
Martyn Webster
Technical Director
With over 30 years' experience in fire alarm systems, Martyn established the company after progressing from service engineer to technical director at a previous firm. His expertise covers complex fault diagnosis and system design.
Alex Hiscock
Managing Director
Joining in 2003 while studying, Alex progressed to director in 2009. He oversees daily operations and ensures consistent service quality across installations and maintenance contracts.
Katie Webster
Company Secretary
Bringing extensive customer service experience from multiple industries, Katie co-founded the company and contributes to operational management with a focus on client satisfaction.
Questions
What fire safety services do you offer?
We provide fire alarm systems, emergency lighting, nurse call maintenance, fire risk assessments, and compliance solutions for commercial and residential properties.
Do you offer emergency services?
Yes, our 24-hour emergency call-out service is managed directly by directors for immediate assistance with fire safety issues.
Which areas do you cover?
We operate across South West and South Central England, including Wiltshire, Hampshire, Bath, Bristol, and Swindon.
What accreditations do you hold?
We maintain Safe Contractor Approval and Corporate membership with The Guild of Master Craftsmen for quality assurance.
How often should fire alarms be serviced?
Fire alarm systems require quarterly maintenance visits as standard, with annual servicing mandatory for emergency lighting systems.
Are your engineers qualified?
All our engineers are trained to British Standards with ongoing professional development to maintain technical expertise.