Expert Eye Care for a Lifetime of Good Vision
At West Malling Opticians, we are dedicated to providing the highest quality of care to our patients. Our team of experienced optometrists, lens experts, and opticians are passionate about delivering exceptional service and ensuring that you receive the best possible care for your eye health needs.
Our Services
We offer a wide range of services, including private and NHS eye examinations, visual fields, eye pressure with Goldmanns, intuitive colorimetry, specialist 4D OCT scans, and specialist contact lens fitting and aftercares. Our team of experts also provides anterior photo and retinal digital photography, as well as colour me beautiful consultations. We understand the importance of choosing the right frames and sunglasses, which is why our fully qualified dispensing opticians and lens experts are here to help you choose a frame that not only looks great but also fits the shape of your face.
Our Team
Our team is led by Linzi Bacon, a senior optometrist with several years of experience working in high-street outlets. Linzi is passionate about providing exceptional care and has a great job satisfaction working with diverse patients. Nicola Golding, our senior lens expert, has a wealth of experience and is very involved in dealing with the public. Lorraine Galea, our lens expert, is a knowledgeable individual who loves developing and learning new key skills every day. Together, our team is dedicated to providing exceptional service and ensuring that you receive the best possible care for your eye health needs.
Our Promise
At West Malling Opticians, we promise to provide you with a clear, concise, and professional opinion for all your eye-care needs. We aim to provide exceptional service, and our team is dedicated to ensuring that you receive the best possible care for your eye health needs. Whether you need a routine eye examination, contact lenses, or frames and sunglasses, we are here to help.
General Impression
The overall tone of the reviews is overwhelmingly positive, with users expressing high satisfaction with the service and expertise provided by West Malling Opticians & Hearing Care.
Staff and Service
The staff at West Malling Opticians & Hearing Care have been consistently praised for their friendly, helpful, and knowledgeable nature. Many reviewers have mentioned feeling at ease and comfortable during their visits, thanks to the staff's warm and welcoming demeanor.
Expertise and Thoroughness
Several reviewers have commented on the thoroughness of the eye examinations, with one reviewer stating that the examination was more in-depth than those they had experienced at Moorfields Eye Hospital. The staff's expertise and ability to identify issues that other opticians may have missed have also been highlighted.
Product and Pricing
While one reviewer did express disappointment with the pricing of a pair of glasses, the majority of reviewers have been satisfied with the products and services offered, including the wax removal service and contact lenses.
Overall Experience
The overall experience at West Malling Opticians & Hearing Care has been described as pleasant, reassuring, and efficient. Reviewers have appreciated the personal service and attention to detail provided by the staff.
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