At D R Appliance Repairs, we pride ourselves on providing a full range of repair services for all household electrical appliances. We also offer an outstanding choice of top brand appliances for sale. With over 30 years of experience, our family-run business has built a reputation for delivering fast, reliable, and efficient repairs for all makes and models of domestic appliances.
Our Services
We understand how inconvenient it can be when an appliance breaks down. That's why we offer a same-day service for gas appliance repairs in Derbyshire. Our experienced engineers will identify the fault and remedy it as quickly as possible, all at affordable rates with a fixed labour price. We cater for all makes and models of household appliances, including washing machines, tumble dryers, dishwashers, cookers, and ovens, and fridge freezers.
In addition to our repair services, we also stock an excellent range of brand new kitchen and home appliances from major manufacturers at internet prices. We specialise in top brand appliances, including Hotpoint, Indesit, Cannon, Dyson, Zanussi, AEG, Bosch, Siemens, Smeg, Whirlpool, and Miele.
Our Commitment
At D R Appliance Repairs, we are committed to providing a first-class service and aftercare to our customers. Our team of engineers is Gas Safe registered, and we take pride in our work, striving to ensure that our customers are completely satisfied with our services. We operate a 24-hour repair service, with spare parts available across Derbyshire, to get your machine up and running as quickly as possible.
Why Choose Us
With our 30 years of experience, fixed labour rate, and huge stock available, we are the preferred choice for electrical appliance repairs in Derbyshire. We offer fast and efficient repairs for all brands, including Neff, Hotpoint, Indesit, Cannon, Dyson, Zanussi, AEG, Bosch, Siemens, Smeg, Whirlpool, and Miele. Our engineers can work on many domestic appliances, including washing machines, tumble dryers, dishwashers, cookers, and ovens, and fridge freezers.
Lack of Service and Poor Communication
Several reviewers have expressed disappointment with the service provided by this company. Multiple complaints have been made about the lack of follow-up after an initial visit or quote, with some customers waiting weeks or even months for a part or to have their appliance repaired. There have also been reports of engineers not showing up without notice or failing to contact customers to confirm appointments.
Inconsistent Quality of Service
On the other hand, some reviewers have had a positive experience with the company, praising the helpfulness and professionalism of the staff. A few customers have reported receiving excellent service, with work done promptly and efficiently. However, these positive reviews are outnumbered by the negative ones.
Inconsistent Quality of Engineers
There are mixed opinions about the quality of the engineers sent to carry out repairs. Some reviewers have praised the engineers for being knowledgeable and polite, while others have reported that the engineer did not show up or did not do the job properly.
Unhelpful and Rude Staff
Unfortunately, there have been reports of staff being unhelpful and rude, with one reviewer even being hung up on abruptly.
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