Dive into the world of swimming with Proswimwear
At Proswimwear, we're passionate about swimming and dedicated to providing the best possible experience for our customers. With a vast range of swimwear, training aids, and accessories, we cater to swimmers of all levels, from recreational to competitive.
Our Services
We understand the importance of finding the right gear to enhance your swimming experience. That's why we offer a comprehensive range of services, including:
- A vast selection of swimwear from top brands, including Racing Powerskin, Primo Limited Editions, and more
- Expert advice from our knowledgeable staff to help you find the perfect swimwear for your needs
- A price match promise, ensuring you get the best deal possible
- The option to pay in 3 with PayPal, making it easier to get the gear you need
- Regular deals and discounts, including our popular 'Buy One Get One Free' mix and match offer on Funaqua products
Our Philosophy
At Proswimwear, we believe that everyone deserves to enjoy the benefits of swimming, regardless of their level or ability. That's why we're committed to providing high-quality products and exceptional customer service, ensuring that our customers can focus on what matters most - their love of swimming.
Our Commitment to Excellence
We're dedicated to staying at the forefront of the swimming industry, constantly seeking out new and innovative products to add to our range. Our team is comprised of swimming enthusiasts who understand the needs of our customers, ensuring that we always provide the best possible advice and support.
Disappointing Experiences
The majority of reviewers had a poor experience with this company. Many reported receiving faulty products, issues with customer service, and difficulties with returns and refunds. Some reviewers mentioned that they were not notified about stock shortages or delays, leading to inconvenience and disappointment.
Returns and Refunds Issues
Several reviewers had problems with returns and refunds. Some reported waiting weeks or even months for refunds, while others were told that their returned items were faulty or damaged when they were not. This led to frustration and a sense of being ripped off.
EU Customers Be Aware
One reviewer specifically mentioned that customers in the EU should be aware that they may have to pay VAT/TAX twice, which was not made clear in the terms and conditions.
Positives
There were a few reviewers who had a positive experience with the company. They reported receiving goods on time, in good condition, and with good customer service.
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