Business Details
31 Years
experience
Your Trusted Partner for Temperature-Controlled Logistics
Established in 1995, Delivery Direct Logistics has evolved from a single-vehicle operation to a trusted provider of temperature-controlled and high-value transport solutions. Our expertise spans pharmaceutical, medical, and specialist logistics, serving clients from independent traders to global corporations. We prioritise reliability, maintaining full control of consignments through our dedicated fleet and selected partners. Our ISO 9001, 14001, and 27001 certifications reflect our commitment to quality, environmental responsibility, and information security.With temperature management between -25C and +30C, we offer live tracking and telemetry, ensuring transparency and precision. Our teams hands-on experience, from owner-driver to operations management, guarantees tailored service delivery. We operate from our Taunton headquarters, combining technical capability with a client-centric approach to meet exacting industry standards.
Services
Temperature-Controlled Transport
Pharmaceutical Logistics
Medical Transport
High-Value Goods Transport
Live Tracking
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in temperature-controlled logistics.
- Our ISO 9001, 14001, and 27001 certifications ensure quality and compliance.
- We maintain full control of consignments using our dedicated fleet.
- We offer temperature management between -25C and +30C with live tracking.
- Our team includes operations managers with decades of industry expertise.
Associations and certifications
- ISO 9001
- ISO 14001
- ISO 27001
Services
Temperature-Controlled Transport
We provide precision temperature management between -25C and +30C for pharmaceuticals, medical supplies, and perishables. Our high-specification fleet ensures consistent conditions, with live tracking and telemetry for real-time monitoring. This service caters to industries requiring strict compliance with regulatory standards.
Pharmaceutical Logistics
Specialist transport solutions for pharmaceutical products, including controlled ambient, chilled, and frozen storage. Our ISO-certified processes and dedicated vehicles guarantee product integrity, meeting Good Distribution Practice (GDP) requirements for sensitive medications and clinical trial materials.
Medical Transport
Reliable delivery of medical equipment, vaccines, and diagnostic samples. Our temperature-controlled vehicles and trained staff ensure compliance with healthcare regulations, maintaining the cold chain for critical healthcare supplies across the UK.
High-Value Goods Transport
Tailored transport for high-value items requiring enhanced security and precision. Our dedicated fleet and real-time tracking systems minimise risk, offering peace of mind for clients shipping expensive or sensitive cargo.
Live Tracking
Real-time monitoring of vehicle location and temperature conditions during transit. Clients access live data to verify compliance and adjust logistics strategies, ensuring transparency and proactive issue resolution for time-critical deliveries.
People
Jason Criddle
Managing Director
Founded Delivery Direct Logistics in 1995 and remains actively involved in daily operations. Previously worked as an owner-driver, gaining hands-on industry knowledge. Enjoys cricket and golf in his spare time.
Rachel Criddle
Administration Director
Joined the company in 2003 and oversees administration and HR. Instrumental in achieving ISO 9001, 14001, and 27001 certifications. Brings extensive prior experience to support business growth.
Darren Lee
Operations Manager
Employed since 1998, progressing from driver to Operations Manager. Manages 8 staff members and ensures customer needs are met. Based at the Taunton headquarters with over two decades of logistics expertise.
Ollie Harries
Operations Manager
Promoted to Operations Manager in 2014 after joining as a driver. Oversees fleet maintenance and staff management. Multilingual, with international work experience prior to joining the company.
Martin Faulkner
Accounts Manager
Responsible for financial systems, payroll, and accounting processes since joining in 2006. Enjoys family time with his grandchildren outside of work commitments.
Questions
What sectors do you specialise in?
We specialise in pharmaceutical, medical, and high-value goods transport with temperature-controlled solutions.
What temperature ranges can you maintain?
Our fleet manages temperatures between -25°C and +30°C for diverse logistics requirements.
Are you ISO certified?
Yes, we hold ISO 9001 (quality), 14001 (environment), and 27001 (information security) certifications.
How do you ensure delivery reliability?
We use a dedicated fleet and live tracking systems to maintain control and transparency throughout transit.
Where are you based?
Our headquarters is in Taunton, Somerset, serving clients across the UK and beyond.
