Exceeding Your Expectations - Every Time!
A Family-Run Business Serving South Wales and Beyond
Fork Truck Express Services has been a trusted provider of forklift equipment and services in the South Wales region of the United Kingdom since 1991. Owned and operated by a close-knit family, we are dedicated to offering a friendly, reliable, and prompt service to all of our clients.
Comprehensive Solutions for Every Need
We offer a comprehensive range of services to meet your every need, including:
New Fork Trucks & Hire & Leasing
- Access to a wide selection of brand-new forklifts from leading manufacturers like Artison, Nexen, and Aisle-Master.
- Flexible hire and leasing options to suit your budget and operational requirements.
- Comprehensive consultation to determine your exact needs.
Used Forklifts
- High-quality, reliable used forklifts available at competitive prices.
- Thoroughly inspected and serviced by our experienced technicians.
- Parts and accessories readily available.
Servicing & Repair
- Comprehensive repairs and maintenance for all types and brands of forklifts.
- Responsive repairs, with a guaranteed 2-hour response time in our local area.
- Access to genuine parts and manufacturer-approved repairs.
Testing & Inspection
- Thorough testing and examination services for forklifts and other lifting equipment.
- Certification and compliance documentation provided.
- Peace of mind knowing your equipment is safe and efficient.
A Commitment to Customer Satisfaction
Customer care is our top priority. We prioritize open communication, personalized solutions, and exceptional service every step of the way. Our team is highly responsive and always willing to go the extra mile to meet your needs. We are proud of the strong relationships we have built with our clients and the positive feedback we have received.
Get in touch with us today to discuss your specific requirements and discover how Fork Truck Express Services can help your business reach its full potential.Overview
The reviews for Fork Truck Express Services are mixed, with one extremely positive review and one extremely negative review.
Excellent Service
The reviewer from Vale Removals & Storage Cardiff had a fantastic experience with Fork Truck Express Services. They were kept up to date on the availability of forklifts and were even offered a forklift at no charge until their preferred model became available. The team was delivered to their site to ensure everything was working properly and even carried out a racking inspection. The reviewer praised the company's finance options and overall service, giving them a well-deserved 5-star rating.
Poor Service
On the other hand, Lee Clark had a disastrous experience with the company. They reported a problem with their forklift, which was allegedly repaired by Fork Truck Express Services. However, they were shocked to receive an invoice for over 700, which they believed was excessive. The reviewer disputed the invoice, but the company's response was to send an intimidating visit to their site, threatening to take items from their yard. The forklift was not properly repaired, and the reviewer was forced to call out another company to fix the issue. The reviewer was appalled by the company's behavior and would not recommend them.
Responsive and Reliable
David Organ, another reviewer, had a positive experience with Fork Truck Express Services. He praised the company's responsiveness, advice, and trustworthiness, stating that they were always available to provide quality guidance on servicing or purchasing. The reviewer also mentioned that the company also repairs and services other machinery, making them a one-stop-shop.
Be the first to review Fork Truck Express Services.
Write a Review
