Doing the job right, every time, for your peace of mind.
Established in 1983, Crown Glass is a trusted local supplier of glass, glazing products, and installation services throughout Ipswich and beyond. Over decades, we have built a reputation for quality, reliability, and exceptional customer service.
Glass Supply & Manufacturing
Our extensive experience encompasses the supply of glass for a diverse range of applications. We offer:
- Laminated safety glass for increased security and impact resistance
- Horticultural glass for greenhouses and plant protection
- Picture frame glass, ensuring pristine display of your treasured memories
- Custom-made products, including toughened glass, double-glazed units (both new and replacements), frameless mirrors, glass shelving, decorative leaded glass, splashbacks for kitchens and bathrooms, and shower screens.
Glazing & Installation Services
Beyond supplying glass, Crown Glass provides a comprehensive glazing and installation service. Our skilled technician, Paul @ S.P.B. Glazing, offers:
- Expert reglazing of broken panes for doors and windows
- Installation of new double-glazed units
- Professional mirror fitting
- Assistance with glass shower screens, splashbacks, and other custom installations.
Experience & Expertise
Crown Glass operates with a deep understanding of the specific needs of both commercial and residential clients. Our team has extensive experience working with local authorities, businesses, and private individuals, consistently exceeding expectations. We are dedicated to delivering tailored solutions to every project, ensuring optimal performance and aesthetic appeal.
Get a Free Quote Today!
Whether you require high-quality glass products, expert installation, or both, Crown Glass is your reliable partner. Contact us today to discuss your requirements and receive a free quote tailored to your needs.
Business Systems
Several reviewers have mentioned that the business systems, particularly the CRM (customer relationship management) system, could be improved. Some found it inconvenient to have to email invoices, for example.
Service Experience
Many reviewers have had positive experiences with the staff at Crown Glass, describing them as helpful, polite, and professional. However, not all experiences have been positive. Two reviewers, Jo Ball and Christine Shibley, reported poor service, with the staff being rude and unhelpful.
Order Fulfillment
Reviewers have been generally impressed with the speed and reliability of Crown Glass's order fulfillment. Several mentioned that their orders were ready quickly, with some even receiving their orders the next day.
Product Quality
The quality of the products provided by Crown Glass has been praised by many reviewers. Richard Thompson, in particular, mentioned that the glass he ordered was always cut to the precise measurement and delivered quickly.
Design and Installation
Crown Glass has also been praised for their design and installation services. Tomline, for example, mentioned that the company designed and installed large double-glazed sheet glass windows for their barn with no fuss.
Payment and Pickup
A few reviewers have mentioned the option to contactless payment and pickup, which has been convenient for them.
Unsatisfactory Experience
Unfortunately, there have been a few instances of unsatisfactory experiences, with some reviewers feeling that their issues were not addressed properly.
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