Transforming Relationships, One Conversation at a Time
At Thompson & Co Ltd, we provide a comprehensive range of accountancy and taxation services to individuals, sole traders, partnerships, and limited companies in Hartlepool and surrounding areas. Our team of experienced accountants is dedicated to making tax simple, taking the stress out of keeping your accounts, taxes, payroll, pensions, and returns, so you can focus on running your business.
Our Services
We offer a personalized and friendly service in all aspects of accountancy and taxation, including account preparation, book-keeping, business planning, company secretarial services, payroll services, taxation services, and VAT services. Our clients can expect same-day replies to correspondence and telephone calls, effective replies to HMRC enquiries, efficient production of year-end accounts, constant free advice, and courteous and friendly service. We also offer a range of services to help businesses prepare for Making Tax Digital, a Government initiative aimed at fully digitizing the UK's tax system.
Our Expertise
Our team is committed to providing expert advice and guidance on all aspects of accountancy and taxation. We have extensive experience in preparing sole trader accounts, partnership accounts, and limited company accounts, as well as providing business planning, company secretarial services, and taxation services. We also offer payroll services, including calculating PAYE, NIC, and pension deductions, and VAT returns, ensuring you comply with regulations.
Our Mission
Our mission is to provide a professional and personal service, making tax simple and taking the stress out of keeping your accounts, taxes, payroll, pensions, and returns. We strive to build long-term relationships with our clients, providing them with expert advice and guidance to help them achieve their business goals.
Initial Impressions and Expectations
The initial review from Josh reflects a disappointing experience with the accountants. Despite being told to make money and return, Josh felt disregarded after not receiving any communication or setup of the PAYE scheme, leaving him unable to take money out of his business.
Positive Experiences
On a more positive note, Wayne Burns' review highlights the accountant's helpful and friendly service, which they have used for years, resulting in a 5-star rating.
Communication Breakdown
The lack of communication and follow-through from the accountants is a significant issue, as Josh's experience demonstrates. The promise of an email regarding the setup of the PAYE scheme was not fulfilled, leading to frustration and feelings of being disregarded.
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