"Optimize Your Game" with Optimum
Welcome to our online sports retail store, where we are dedicated to providing a wide range of high-quality sports equipment, clothing, and accessories for all ages and abilities. We are a UK-based business, serving customers from across the country and beyond. Our mission is to promote an active and healthy lifestyle through sports, and we aim to achieve this by offering a diverse product range at competitive prices.
Our extensive range of products includes rugby and football shoulder pads, head guards, boots, mouth guards, balls, equipment, armguards, and protective gear. We also offer a variety of other sports equipment, such as cycling accessories, swimming gear, cricket equipment, hockey sticks, baseball bats, and more. Our clothing range includes jackets, sub-suits, cycling jackets, socks, gloves, thermals, waterproofs, and much more. We cater to both individual and team needs, offering custom teamwear and kits, as well as club shops for rugby, football, dance, rounders, karate, and gymnastics clubs.
At our core, we believe in delivering exceptional customer service, and we strive to make every customer's experience with us a positive one. Our knowledgeable and friendly team is always on hand to answer any questions, provide expert advice, and help our customers make informed decisions about their purchases. We understand that choosing the right sports equipment and clothing can be a daunting task, and we are here to make the process as easy and stress-free as possible.
We are committed to sustainability and responsible business practices, and we endeavour to source our products from ethical and environmentally-friendly suppliers. We are constantly reviewing and improving our operations to reduce our carbon footprint and minimise waste.
Services Offered
At our online sports retail store, we offer a wide range of services to ensure our customers have a seamless and enjoyable shopping experience. These services include:
- Fast and free UK mainland shipping on all orders over 50 (excluding club wear and team wear orders)
- Easy and secure payment options, including credit/debit cards, PayPal, and Klarna
- A comprehensive product range, with new products added regularly
- Custom teamwear and kits, with a wide range of customisation options available
- Club shops, providing a one-stop-shop for all your club's sports equipment and clothing needs
- Expert advice and guidance from our knowledgeable team
We are constantly striving to improve and expand our services to meet the changing needs of our customers. If you have any suggestions or feedback, we would love to hear from you.
Product Quality and Customer Satisfaction
Optimum Sport's products are generally considered to be of high quality, with some customers praising the design and materials used. However, there have been a few complaints about the size and quality of the products, with some customers finding them to be too small or of poor quality.
Delivery and Customer Service
The delivery service provided by Optimum Sport has been a source of frustration for many customers. There have been complaints about long delivery times, lack of communication regarding the status of orders, and issues with the return process. Some customers have also had problems with the customer service team, finding them to be unhelpful and difficult to reach.
General Feedback
Overall, while some customers have had positive experiences with Optimum Sport, there are significant concerns about the delivery and customer service aspects of the business. Retailers and rugby specialist businesses may want to consider these issues before deciding to work with Optimum Sport.
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