KEEPING You & Your Business IN SAFE HANDS
Here at Hek Jones, we understand that seeking legal services can be a daunting experience, especially when faced with complex and unfamiliar legal jargon. That's why we're committed to providing a modern, straightforward, and affordable approach to legal services that puts our clients first. With over 160 years of combined legal experience, our team of experts is dedicated to delivering a tailored and personal service that keeps the law simple and achieves the best possible outcome for our clients.
Our team of approachable and experienced solicitors are committed to providing clear and impartial guidance every step of the way. We understand that trust is a major factor when hiring a solicitor, and we're proud to be different. We don't simply tell you we're the best; we invite you to study our past successes and client feedback. We're confident you'll find us refreshing and easy to work with, regardless of your legal situation and personal circumstances.
Our Services
At Hek Jones, we offer a wide range of legal services designed to meet the needs of both individuals and businesses. Our services include Personal Residential Conveyancing, Commercial Conveyancing, Civil Litigation, Business Commercial Conveyancing, Commercial Litigation, Corporate & Commercial Services, and Debt Recovery. Our team of experts will work closely with you to understand your unique needs and provide tailored guidance and support to help you achieve your goals.
Our Approach
We strive daily to deliver a personal service that keeps the law simple and achieves the best possible outcome for our clients. We don't wrap you up in jargon, miss crucial deadlines, or hit you with unforeseen fees. Instead, we're dedicated to providing a clear and transparent approach to legal services that puts our clients first. We're committed to delivering true value, and we're always honest about our costs. You'll never be stung with hidden fees, and we'll always provide a FREE business consultation or quote to kick off the process.
What Our Clients Say
Don't just take our word for it. Our clients have been kind enough to share their experiences with us, and we're proud to showcase their testimonials on our website. From helping with complex conveyancing transactions to providing expert guidance on corporate and commercial services, our clients have consistently praised our commitment to delivering a personal and tailored service that exceeds their expectations.
Unsatisfactory Experience
Many customers have reported having a poor experience with Hek Jones Solicitors. Reviewers have expressed frustration with the company's unresponsive and unprofessional communication, slow processing, and incompetence. Several reviewers have mentioned that they had to chase the company to get even basic information, and some have reported having their trustpilot reviews taken down.
Lack of Communication and Assistance
Many reviewers have highlighted the lack of communication and assistance they received from the company. Some have mentioned that they received no response to emails or calls, while others reported that their requests were ignored or dismissed. This lack of communication has caused significant delays and stress for the reviewers, with some reporting that their transactions fell through as a result.
Incompetence and Dismissiveness
Reviewers have also expressed frustration with the company's incompetence and dismissiveness. Some have reported that their conveyancers failed to keep them informed about the progress of their transactions, while others have mentioned that they were ignored or dismissed when they raised concerns.
Individual Experiences
Several reviewers have shared their individual experiences with the company. One reviewer reported that their appointed conveyancer was poor at communication and failed to keep them informed about the progress of their transaction. Another reviewer mentioned that their conveyancer was unresponsive and slow, causing their transaction to fall through.
Exception to the Rule
One reviewer stood out from the rest, rating the company 5 stars. They reported having a positive experience with Helen Dickie, who they said acted quickly and communicated readily throughout the process. They praised her ability to manage the chain with ease and go above and beyond her job expectations.
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