Business Details
24 Years
experience
Premium Hot Tubs in Grimsby
Established in 2002 as part of the family-run Simpsons Timber business which dates back to 1928, we have grown to become a trusted provider of premium hot tub solutions across the UK. Our Grimsby-based team brings deep expertise to every aspect of the hot tub experience, from initial selection and professional installation to ongoing maintenance and support. We operate a dedicated showroom where customers can explore our comprehensive range and take advantage of our wet test facility to experience different models first-hand. Our full-service approach extends to electrical work, commissioning, ground preparation, landscaping and detailed chemical education, all delivered by certified electricians adhering to the BS 7671 safety standards.We take pride in offering extensive after-sales care that includes professional relocation services and comprehensive repair and servicing capabilities, ensuring our customers continue to enjoy their investment for years to come. With our technical proficiency and commitment to customer satisfaction, we strive to deliver second-to-none installations and ongoing support that enhances every hot tub experience.
Services
Hot Tub Supply
Professional Installation
Hot Tub Relocation
Repair Services
Chemical Supply
Showroom Access
Water Testing
Maintenance Plans
Spa Accessories
Winterisation Services
Details
- Year established: 2002
Highlights and features
- 20+ years of experience in the hot tub industry
- We provide full-service installations with certified electricians
- We offer a comprehensive after-sales service and support
- We operate a showroom with wet test facility for customer experience
- We understand local market needs through our Grimsby base
What people say
Knowledgeable staff
Smooth process
Excellent aftercare
Best service
5-star recommendation
Services
Hot Tub Supply
We offer an extensive selection of premium hot tubs from leading brands. Our Grimsby showroom allows customers to experience different models firsthand through our wet test facility. Each hot tub comes with expert guidance to help you choose the perfect model for your space and needs.
Professional Installation
We provide comprehensive installation services including site preparation, electrical work, commissioning and landscaping. Our certified electricians follow strict safety standards to ensure a perfect setup. We complete the process with chemical education for ongoing maintenance.
Hot Tub Relocation
We offer nationwide hot tub relocation services with care and precision. Our experienced team handles the entire process, including disconnection, transportation and reinstallation. We can provide full service or assist with specific steps based on your requirements.
Repair Services
Our skilled engineers handle all hot tub repairs, from electrical issues to mechanical problems. We carry spare parts for immediate fixes and provide expert diagnosis. We service various brands and models, explaining issues and offering advice for optimal performance.
Chemical Supply
We supply high-quality chemicals for maintaining clean hot tub water. Our team provides water testing services and expert advice on chemical balance. We help customers understand proper maintenance to ensure safe, comfortable spa experiences year-round.
People
Tim
Team Lead
Tim leads our expert team with extensive hot tub industry experience. He ensures smooth installations and exceptional customer service. His knowledge covers all aspects of hot tub selection and maintenance. Customers regularly praise his professionalism and expertise in creating optimal spa experiences.
Questions
Do you offer hot tub installations across the UK?
Yes, we provide professional hot tub installations nationwide from our Grimsby base. Our qualified electricians handle all aspects of the setup process.
Can I test hot tubs before purchasing?
Yes, our Grimsby showroom features a wet test facility where you can experience different hot tub models in operation before making a decision.
Do you provide after-sales support for hot tubs?
Yes, we offer comprehensive after-sales support including maintenance, chemical supply, and repair services to ensure continued enjoyment of your hot tub.
Can you help with hot tub relocations?
Yes, we offer professional hot tub relocation services across the UK, handling the process with care and precision for all shapes and sizes.
Are your engineers certified for hot tub installations?
Yes, our installation team consists of approved electricians working to BS 7671 safety standards for all hot tub electrical work.
Do you stock hot tub accessories and chemicals?
Yes, we supply a comprehensive range of hot tub accessories and water treatment chemicals with expert advice on proper maintenance and usage.
