Tim Otten, Mobile Computer & Network Support

At Tim Otten Computer Services, we pride ourselves on providing comprehensive and reliable computer services to individuals, small to medium-sized enterprises (SMEs), and domestic customers in the local area. With years of experience in the industry, our expert technicians are dedicated to delivering top-notch solutions to meet your specific needs.

Our Services

We offer a wide range of computer services, including repair, maintenance, upgrade, and configuration of computers, as well as wired and wireless networking equipment. Whether you're experiencing issues with your computer, network, or other devices, we're here to help. Our services include:

• Virus, spyware, worm, and Trojan horse removal
• Home and office networks, wireless and wired
• Broadband setup and support for cable, FTTC, 4G, 5G, and leased lines
• Computer hardware repair, upgrade, and maintenance for laptops and desktops
• Custom hardware builds, from green low-power computers to powerful workstations
• Printer support, printer sharing, maintenance, and continuous ink systems
• Smart TV's and other smart appliance setup
• Computer training to help you get more from your computer
• Windows, Apple Mac, and Linux support and maintenance
• Operating system installation
• Password recovery
• Voice over IP (VOIP)
• Data migration
• Peripheral support for webcams, scanners, iPod, iPad, and cameras
• Firewall protection installation and configuration
• E-mail support, setup, and debugging
• Web hosting
• Remote support
• IP camera installation and configuration

SME Services

We also provide specialized services for small to medium-sized enterprises, including:

• Microsoft Windows: all versions, including server editions
• Virtualization: Hyper-V, Linux LCX, VMware
• Networking: routing, switching, and firewalls
• MySQL databases
• Microsoft Office 365 and Azure, including Active Directory
• Cloud solutions with Google, Amazon, and Microsoft
• Linux and FreeBSD-based systems
• Intrusion detection systems
• Infrastructure and computer hardware: workstations and servers
• Implementation of demilitarized zones, high-security networks, network segmentation, and virtual private networks
• Microsoft Office
• Network design
• Bespoke software
• Structured cabling
• Wireless networking
• Backup links (high availability)

Domestic Rates

We understand that affordability is important, which is why we offer competitive domestic rates with no hidden costs or call-out charges. Our rates are as follows:

• First hour: 55
• Further hours: 40 per hour, e.g., 2 hours for 95
• Phone support: 40 per first hour, 30 additional hours

Why Choose Us?

At Tim Otten Computer Services, we pride ourselves on our expertise, professionalism, and dedication to providing exceptional customer service. With our comprehensive range of services, competitive rates, and flexible approach, we're the ideal choice for individuals and businesses in the local area.