Your Property, Our Priority
At MayChild, we pride ourselves on being an award-winning, independent lettings agency that offers a truly unique and highly personal experience to all our clients. With over 15 years of experience, we have built a reputation for being a trustworthy and professional agency that is dedicated to providing exceptional service to our clients.
Our Story
Our story began when Helen Walthorne identified an opportunity to create a truly independent and professional agency, built on family values of honesty, support, and trust. Today, we are proud to say that we have stayed true to those values and have built a team of experienced, mature women who are passionate about providing the best possible service to our clients.
Our Services
We offer a comprehensive range of services to help our clients achieve their goals. From lettings and sales to property management and valuations, we have the expertise and knowledge to help you succeed. Our team of experienced professionals will work closely with you to understand your requirements and tailor a service that suits your needs. We make renting simple and stress-free, and we're committed to helping you find the perfect property.
Our Expertise
We have conducted thousands of valuations and have intimate knowledge of the local market. Our valuations take into account all local benefits, including parks, restaurants, schools, and transport links. We also offer fresh eye viewing, where our expert property advisors will provide frank and honest presentation advice to help you maximise your selling potential.
Our Commitment to Excellence
We are committed to excellence in everything we do. We are fully qualified professionals through the National Association of Estate Agents (NAEA) and Association of Residential Letting Agents (ARLA), and we are members of the government-accredited Property Ombudsman scheme for Sales and Lettings Estate Agents. We also comply with the Tenancy Deposit Protection Scheme, offering our customers peace of mind.
Awards and Recognition
We are proud to have won multiple awards, including the All Agents People Awards, the Build Real Estate and Property Awards, and the Award for Excellence in Residential Sales. We are also rated highly by our clients, with many praising our exceptional service and expertise.
Overview of Reviews
The reviews for MayChild Lettings agency vary in rating and feedback, with some customers expressing extreme satisfaction and others voicing their disappointment and anger.
Positive Feedback
Most reviews praise the agency's professionalism, friendliness, and excellent customer service. Several customers mention the attentiveness and responsiveness of Helen and Pam, the agency's staff. The reviews highlight the agency's ability to go above and beyond, ensuring that repairs are handled quickly and efficiently.
Negative Feedback
On the other hand, one review is extremely critical, with the customer describing the agency as unprofessional and irresponsible. The reviewer shares a series of concerns, including issues with the property's condition, delayed repairs, and alleged dishonesty regarding rent and bills. The customer accuses the director of using unfair practices to increase profits and causing significant anxiety and frustration.
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