Transforming Your Space, One Project at a Time
We are a passionate team dedicated to crafting and curating the finest furniture and home decor for discerning individuals. With a deep understanding of both timeless classics and current design trends, we offer a curated selection of products that elevate the style and functionality of your living spaces.
Our Vision
Our vision is to inspire your interior with pieces that transcend trends and become cherished parts of your home. We believe in creating a space where beauty meets functionality, where each item tells a story and reflects your unique personality.
1. Bespoke Furniture Design
We collaborate with talented designers and artisans to bring your personalized furniture dreams to life. From custom-sized sofas and armchairs to statement-making dining tables and bedroom sets, we can create pieces that perfectly complement your space and individual needs.
2. Curated Collections
Our carefully curated collections offer a diverse range of styles and aesthetics to cater to diverse tastes and preferences. From vintage-inspired pieces to contemporary designs, you'll find something to fall in love with.
3. Exceptional Quality
We partner with skilled manufacturers who use only the highest quality materials and craftsmanship techniques. Every item undergoes rigorous quality control measures to ensure durability, comfort, and lasting beauty.
4. Personalized Customer Service
Our dedicated team is here to guide you through every step of the process, from selecting the perfect pieces to ensuring seamless delivery and installation. We strive to provide an exceptional customer experience that exceeds expectations.
5. Inspiration & Expertise
Through our blog, online resources, and design consultations, we aim to share our passion for interior design and inspire you with new ideas and trends. Our team is always happy to offer advice and guidance on creating your dream space.
Company Performance and Customer Satisfaction
Old Boot Sofas has been receiving mixed reviews from customers. On one hand, customers like Elaine Elsworth and Emma Barkess have praised the company for its unique and comfortable products, friendly customer service, and easy ordering process. However, on the other hand, customers such as Carron Kennedy, Lyn Douglas, and Sharon Ball have had negative experiences with the company, mainly due to issues with delivery, quality of products, and customer service.
Delivery Issues and Quality of Products
Carron Kennedy and Sharon Ball have both reported issues with delivery. Carron Kennedy's order was completed and due to be released on May 14th, but the chair was not delivered, and she was given false information about the delivery status. Sharon Ball had to wait 30 days for the couriers to collect the sofa she wanted to return, which was not as described on the website. Lyn Douglas has also expressed dissatisfaction with the quality of the products, as the colour of the leather on her sofa started to wear off after just one year.
Customer Service
The customer service provided by Old Boot Sofas has also been a point of contention for some customers. Carron Kennedy was not able to get a response from the company despite numerous attempts, and Sharon Ball found the team to be unprofessional and challenging when she tried to return her sofa. However, customers like Nicola Frost have had positive experiences with the customer service, finding it to be exceptional and helpful throughout the ordering process.
Overall
In conclusion, Old Boot Sofas has received both positive and negative feedback from customers. While some customers have had excellent experiences with the company's products and customer service, others have faced issues with delivery, product quality, and customer service. The company needs to address these concerns to improve customer satisfaction and maintain a positive reputation.
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