Reliable Solutions for a Fresher Tomorrow
At Catering Equipment Solutions, we are dedicated to providing top-quality catering equipment and refrigeration services to businesses in the food service industry. Our team of experts has extensive knowledge and experience in the field, ensuring that our customers receive the best solutions for their specific needs.
Our Services
We offer a comprehensive range of catering equipment and refrigeration solutions, including commercial ovens, combi steamers, dishwashers, fryers, food mixers, glasswashers, grills, and microwaves. Our refrigeration services include the supply and installation of blast chillers, bottle coolers, cold rooms, display fridges, and storage freezers, among others. We also provide a wide range of outdoor furniture, including tables, chairs, and parasols, as well as food preparation equipment, such as pasta and rice cookers, and vacuum packers.
In addition to our equipment supply, we also offer a range of services, including commercial laundry equipment, special offers, and spares and accessories. Our team is committed to providing exceptional customer service, ensuring that our customers receive the support they need to run their businesses efficiently.
Our Commitment
At Catering Equipment Solutions, we are committed to providing high-quality products and services that meet the specific needs of our customers. We understand the importance of reliability and efficiency in the food service industry, and we strive to deliver solutions that exceed our customers' expectations. Our team is dedicated to building long-term relationships with our customers, providing expert advice and support to ensure their continued success.
Our Mission
Our mission is to provide innovative and effective catering equipment and refrigeration solutions that meet the evolving needs of the food service industry. We aim to be the go-to partner for businesses seeking reliable, efficient, and cost-effective solutions that enhance their operations and improve their bottom line.
Service and Communication
The reviewers have praised the company's exceptional customer service, particularly in terms of response speed and accuracy. Krista was commended for her prompt and helpful responses to enquiries and queries. Several reviewers mentioned that the company went above and beyond to accommodate their specific needs, such as arranging delivery and set up of a three-door bottle cooler down a flight of stairs.
Delivery and Logistics
Several reviewers praised the company's ability to deliver items quickly and with minimal fuss. One reviewer mentioned that the drivers were great and brought the fridge inside for them. However, there were some issues with delivery times, with one reviewer experiencing a delayed delivery and being given conflicting information about when their item would arrive.
Alternative Products and Solutions
One reviewer's original item was not in stock, but the company's customer service staff found an alternative that the reviewer actually preferred. This has been praised as a positive example of the company's problem-solving skills.
Negative Experiences
Several reviewers have reported negative experiences with the company. One reviewer experienced a delay in delivery and was given conflicting information about when their item would arrive. Another reviewer reported that the company did not have an item in stock despite claiming it was available, and did not respond to their email. A third reviewer ordered an item that did not arrive on the expected date, and was told that it would take an uncertain number of days to arrive.
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