Partnerships + Potential + Performance = Success
Welcome to Framers Picture Framing, Gallery and Online Shop, a family-run, contemporary framing business based in Ryde on the Isle of Wight. We are proud to offer a fully bespoke service, alongside a wide range of ready-to-go frames, and an extensive collection of island-based art, modern and vintage photography, original paintings, vintage maps and charts, antique engravings, and locally produced giftware.
Our Story
Framers started off as a small business in Upper Ryde High Street in 1989, founded by husband and wife, Caroline and Wayne. The business was initially inspired by Wayne's upbringing in the antiques trade, and it quickly evolved to include picture framing as a natural partner to the business. Over the years, picture framing has become the main core of our trade. In 2015, our daughter Sophie joined the business, taking over the reins alongside Caroline, while Wayne continues to lend a helping hand in our workshop.
Our Services
At Framers, we take pride in offering a full bespoke picture framing service, where our expert team will work closely with you to create a unique and beautiful frame that complements your artwork. Our bespoke framing service includes a wide range of options, from traditional wooden frames to modern, sleek designs. We also offer a range of ready-made frames, perfect for those who want a quick and easy solution. Additionally, our team of experts are skilled in mounting, where we carefully attach your artwork to a sturdy board, ensuring it is protected and preserved for years to come.
What We Offer
Our online shop is stocked with a vast range of products, including island-based art, modern and vintage photography, original paintings, vintage maps and charts, antique engravings, and locally produced giftware. We are constantly updating our collection, so be sure to check back regularly for new and exciting additions. Whether you're looking for a unique gift or a special piece to enhance your home, we're confident you'll find something that catches your eye.
Why Choose Us
At Framers, we are passionate about providing exceptional customer service, ensuring that every customer leaves our shop feeling valued and satisfied. Our team of experts are dedicated to providing the highest quality products and services, and we take pride in our attention to detail and commitment to excellence. Whether you're a local resident or visiting the Isle of Wight, we invite you to visit our gallery and online shop, and experience the Framers difference for yourself.
Overview of Reviews
The majority of reviewers had a positive experience with the framing shop, praising the staff, products, and service.
Praise for the Shop
The shop was described as "lovely" with "amazing prints and frames" and "quirky and individual" items. The customer service was consistently praised, with staff being described as "super helpful", "friendly", and providing "top quality" recommendations. The shop was also commended for supporting local businesses and craftspeople.
Framing Quality
The framing quality was highly praised, with reviewers expressing satisfaction with the work done. One reviewer mentioned that the staff provided excellent advice on framing options.
Issues with Service
However, not all reviewers had a positive experience. One reviewer had a negative encounter with a staff member who was perceived as unhelpful and made them feel like an inconvenience. Another reviewer had issues with the framing of an oil painting, which was delayed and eventually not completed due to uncertainty about the process. This led to a breakdown in trust and a decision not to return to the shop.
Areas for Improvement
The shop could improve by being more open and honest with customers about any uncertainties or difficulties with a project. Defensiveness when confronted with issues can also damage customer trust.
Be the first to review Framers.
Write a Review
