Reliable Quality Fitting, Guaranteed
A Family Legacy of Quality Flooring Solutions
Birmingham Carpet & Flooring Gallery Ltd is a family-run business with over 40 years of experience in the flooring industry. Led by Steve Clifford-Roe, our team has established a reputation for delivering exceptional quality, personalized service, and unwavering expertise throughout Birmingham and beyond.
Expertise Across Flooring Solutions
We proudly offer a comprehensive selection of flooring solutions for both domestic and commercial spaces. Our services include:
Carpets
- Extensive range of wool carpets in various colours and textures
- Expertise in carpet installation, including stair runners and underlay
- Guaranteed quality and craftsmanship
Vinyl
- Authentic reproductions of wood, stone and ceramic tiles
- High-quality materials known for durability, ease of installation, and low maintenance
- Custom-designed solutions to suit your unique needs
Wood Flooring
- Wide variety of solid wood flooring options in various widths, lengths, thicknesses, and finishes
- Traditional herringbone designs available
- Comprehensive floor preparation services to ensure a perfect base for your new flooring
Beyond the Installation
Our services extend beyond simply laying down flooring. We pride ourselves on providing a complete and seamless experience, including:
- Detailed consultations to understand your specific needs and preferences
- Expert advice on choosing the right materials and finishes based on your budget and style preferences
- Professional measuring and planning to ensure a perfect fit
- Skilled and experienced installers who are meticulous and respectful of your home
- Quality assurance checks to guarantee your satisfaction
Why Choose Birmingham Carpet & Flooring Gallery Ltd?
With decades of experience, we possess the knowledge and skills necessary to deliver:
- Exceptional quality materials and workmanship
- Unparalleled customer service and attention to detail
- Competitive pricing and transparent billing
- Honest and reliable communication throughout the process
Let us help you create a beautiful and functional flooring solution that meets your unique needs. Contact us today for a free consultation!
Quality of Service
Many reviewers praised the expert help and advice provided by Steve and Sue, the owners of Birmingham Carpet and Floor Gallery. They were impressed with the thoroughness and attention to detail in the fitting of bespoke carpets, including the use of solid brass edging and faultless joins. The local business was also appreciated, with reviewers commenting on the availability of the owners for numerous visits before the order was placed.
Communication
However, some reviewers experienced issues with communication. Steve Bennett reported that the business did not turn up for a quotation visit, and despite taking his mobile number, no phone call was made to cancel. Miriam Page also mentioned that she never received a quote after being told that it would be provided in a few days. Chris H. had a similar experience, being left without a response for three weeks.
Product Range
The review from Kim North highlights the extensive range of products available at Birmingham Carpet and Floor Gallery, including carpets, tiles, vinyls, and more. Jackie W. also praised the excellent choice of carpets and the good service and fitting provided.
Overall Experience
On the other hand, Steve Bennett, Chris H., and Miriam Page were greatly dissatisfied with their experiences, citing poor communication and a lack of honesty. Les Gutteridge, however, was extremely pleased with the service and fitting provided, praising the quality of the finished product.
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