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Papa Smith Custom is an alloy wheels, performance, and custom car parts company based in the North East of England. We pride ourselves on our honesty and helpful advice, alongside great prices, of course! With years of experience in the industry, we have built a reputation for providing high-quality products and exceptional customer service.
Our Services
We offer a wide range of alloy wheels from renowned brands such as 1AV, 1Form, ATS, Axe, Autec, BBS, Borbet, Calibre, Diewe, Lenso, Ronal, Supermetal, Tomahawk, Velare, Weds Sport, Wolfrace, and Wolf Design. Our alloy wheels are designed to enhance the performance and appearance of your vehicle, and we have a team of experts who can help you choose the perfect set for your car.
In addition to alloy wheels, we also offer a variety of performance and custom car parts, including brake upgrades, chassis and suspension components, engine parts, and tyres. We only supply products from genuine brands, ensuring that our customers receive the highest quality products available.
What Sets Us Apart
What sets us apart from other companies is our commitment to providing excellent customer service and ensuring that our customers are completely satisfied with their purchases. We offer competitive prices, low delivery rates, and flexible payment options, including card payments, payment instalments, and bank transfer.
Our Team
Our team is made up of car enthusiasts who are passionate about providing the best products and services to our customers. We have years of experience in the industry and are dedicated to helping our customers find the perfect alloy wheels and car parts for their vehicles.
Company Performance
The reviews for Papa Smith Customs are largely negative, with only a few positive reviews scattered throughout. Many customers have reported poor communication, delayed or cancelled orders, and difficulty getting refunds.
Communication Issues
Several reviewers have complained about the lack of communication from the company. Some have reported being given incorrect information or being ignored altogether. This has led to frustration and mistrust among customers.
Delivery and Refunds
The company has also faced issues with delivery and refunds. Some customers have reported receiving their orders after lengthy delays, while others have not received their orders at all. Additionally, some customers have reported difficulty getting refunds or have not received refunds as promised.
Shady Business Practices
A few reviewers have accused the company of using shady business practices, such as canceling orders and refusing refunds without explanation. This has led to a loss of trust among customers and a negative reputation for the company.
Positive Reviews
Despite the overwhelmingly negative reviews, a few customers have reported positive experiences with Papa Smith Customs. These reviewers have praised the company's communication and customer service, and have reported receiving their orders quickly and efficiently.
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