Business Details
Expert Soft Furnishing Cleaning Services in London
Pilgrim Payne has been a trusted name in soft furnishing care for over 170 years, specialising in curtain, upholstery, and carpet cleaning. Established in 1850, we combine heritage with innovation to deliver exceptional results across London and the South East. Our team of experts utilises advanced equipment and high-quality products to ensure long-lasting care for delicate fabrics. As Royal Warrant holders and members of the British Institute of Interior Design, we uphold strict standards of excellence.Our 15-step cleaning process guarantees thorough treatment while preserving the integrity of materials. We offer bespoke solutions including curtain alterations, reupholstery, and rug restoration, supported by a commitment to environmental responsibility. With a focus on customer satisfaction, we provide free estimates and a satisfaction confirmation process post-service. Our reputation is built on decades of expertise and a dedication to maintaining the highest levels of professionalism.
Services
Curtain Cleaning
Upholstery Cleaning
Carpet Cleaning
Rug Restoration
Curtain Alterations
Reupholstery Service
Fine Carpet Cleaning
Spring Cleaning
Curtain Making
Stain Protection
Highlights and features
- We have over 170 years of experience in soft furnishing care.
- Our team holds Royal Warrants and adheres to BIID standards.
- We use a patented 15-step cleaning process for superior results.
- We offer free estimates and satisfaction guarantees.
- Our services include bespoke curtain making and reupholstery.
Associations and certifications
- Royal Warrant Holders
- British Institute of Interior Design (BIID)
What people say
Fantastic service
Excellent results
Professional technicians
Reliable and trustworthy
Worth every penny
Services
Curtain Cleaning
Our curtain cleaning service combines advanced techniques with meticulous attention to detail. We handle delicate fabrics, including lace and linen, using non-shrinkage methods to restore freshness and appearance. The process includes pre-spotting stains, thorough cleaning, and careful reinstallation. Clients benefit from expert advice on ongoing care and protection against future soiling, ensuring long-lasting results.
Upholstery Cleaning
We offer intensive upholstery cleaning for sofas, chairs, and other soft furnishings. Our gentle yet effective methods remove dirt and stains without damaging fibres, extending the life of your furniture. The service includes pre-vacuuming, targeted stain treatment, and protective finishing. Clients receive tailored advice on maintaining fabric quality between professional cleanings.
Carpet Cleaning
Our deep carpet cleaning service removes embedded dirt and stains using professional-grade solutions. The process involves pre-treatment, thorough cleaning with appropriate systems, and protective treatments to resist re-soiling. We work to National Carpet Cleaners Association standards, ensuring hygienic, long-lasting results for both domestic and commercial spaces.
Rug Restoration
Specialist rug cleaning and restoration for antique and modern pieces. We address fibre-specific needs, including fringe care and colourfastness testing. The process involves careful inspection, targeted stain removal, and gentle cleaning to preserve structural integrity while enhancing appearance and longevity.
Curtain Alterations
Bespoke curtain alteration and repair service for resizing, re-lining, or restoring damaged curtains. We preserve original design elements while addressing wear and tear. Our specialists handle delicate fabrics and intricate details, ensuring seamless results that maintain the curtain's character and functionality.
People
Mr Pilgrim
Founder
Co-founder of Pilgrim Payne in 1850, Mr Pilgrim established the company's reputation for quality and customer care that continues today.
Mr Payne
Founder
Co-founder alongside Mr Pilgrim, Mr Payne helped build the company's legacy of excellence in soft furnishing care over 170 years ago.
Questions
What areas do Pilgrim Payne & Co cover?
We serve London, the South East, and areas along the M40, M3, and M4 corridors, including Cheltenham and Bristol.
How much does curtain cleaning cost?
Prices vary based on requirements. Contact us for a free, no-obligation estimate tailored to your specific needs.
What is your 15-step cleaning process?
Our process includes pre-treatment, thorough cleaning, hand-finishing, and reinstallation to ensure superior results.
Do you offer rug restoration services?
Yes, we specialise in rug and tapestry cleaning, including delicate antique and fine carpets.
Are your cleaning methods safe for delicate fabrics?
Yes, our technicians use gentle yet effective techniques to preserve the integrity of all materials.
