Working together to transform your home in style and quality
At Alpha Windows, we're a family business that's dedicated to transforming your home with style and quality. For over 40 years, we've been providing exceptional products and personalized attention to our customers, building long-lasting relationships that have earned us an impeccable reputation in the industry.
Our Story
Our journey began in 1976, and since then, we've been committed to delivering an unparalleled customer-focused experience. We've built our business on the principles of quality, expertise, and professionalism, which has enabled us to thrive in the fenestration market. Our customers are at the heart of everything we do, and we're proud to say that we rely almost entirely on customer referrals. Our years of experience and exceptional customer reviews are a testament to our dedication to providing the best possible service to our customers.
Our Services
At Alpha Windows, we offer a range of services designed to enhance the comfort, security, and aesthetic appeal of your home. Our services include:
- Windows: We provide a vast range of bespoke windows that are secure, energy-efficient, and designed to meet your specific needs. Our windows are crafted to enhance the beauty of your home, while also providing exceptional thermal performance and security.
- Doors: Our extensive range of stylish and secure doors is designed to create a stunning entrance to your home. From elegant front doors to sliding patio doors, we have a solution to suit every style and requirement.
- Living Spaces: We specialize in designing and installing bespoke conservatories that extend your living space and enhance the beauty of your home. Our conservatories are crafted to provide a seamless transition between your indoor and outdoor spaces.
- Roofline: Our comprehensive roofline solutions are designed to protect your home from weather elements and water damage, while also adding visual appeal to your roofline.
Why Choose Alpha Windows?
At Alpha Windows, we pride ourselves on our expertise, professionalism, and exceptional customer service. Our dedication to delivering quality products and timely installations has earned us an impeccable reputation in the industry. We're committed to providing a personalized experience that meets your unique needs and exceeds your expectations.
Excellent Customer Service and Installation
The majority of reviewers have praised Alpha Windows for their exceptional customer service, efficient installation, and high-quality products. Many reviewers have commended the friendly and professional attitude of the office staff, installation team, and engineers. The company's prompt response to queries and issues has also been highlighted as a positive aspect.
Positive Aspects of Alpha Windows
- Friendly and professional staff
- Efficient installation and response to queries
- High-quality products and services
- Excellent customer service
Negative Experience
One reviewer, Claire Law, had a negative experience with Alpha Windows, citing poor installation, damaged goods, and a lack of adequate response to her concerns. However, it is worth noting that the company did eventually respond to her concerns and rectified the issues.
Areas for Improvement
- Quality control to prevent damaged goods
- Improved response to customer concerns
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