Business Details
14 Years
experience
Jangles: Cornwall's Trusted Family Jeweller
Established in 2012, Jangles is a family-run jewellery business operating from Charlestown Harbour, a UNESCO World Heritage site in Cornwall. We specialise in curating a diverse collection of designer sterling silver jewellery sourced from global artisans, offering timeless pieces including birthstone bracelets, rings, necklaces, and earrings. Our commitment to quality is unwavering, as we personally select every item based on our own standards of beauty and durability. Over 12 years, we have built lasting relationships with customers who value our expertise and approachable service. Our dual-channel model allows customers to shop in-store or online, with a focus on creating a seamless experience.We prioritise affordability without compromising craftsmanship, ensuring our clientele receives exceptional value. Our team's deep understanding of jewellery trends and materials enables us to provide tailored recommendations. Sustainability is integral to our operations, reflected in our partnership with eco-conscious web hosts. We maintain rigorous quality control processes to ensure every product meets our exacting standards. Customer satisfaction remains our cornerstone, evidenced by our flexible returns policy and dedication to resolving issues promptly. As a local business, we take pride in contributing to the community while serving clients nationwide.
Services
Bracelets
Rings
Necklaces
Earrings
Online Shopping
Next-Day Delivery
Returns Service
Details
- Year established: 2012
Highlights and features
- We are a family-run business with 12 years of jewellery expertise
- Our products undergo rigorous quality checks before reaching customers
- We offer competitive pricing without compromising craftsmanship
- Secure payment options and next-day UK delivery available
- Flexible returns policy with clear conditions for customer confidence
What people say
Beautiful craftsmanship
Family business charm
Excellent customer service
Durable silver pieces
Prompt UK delivery
Services
Birthstone Bracelets
Our birthstone bracelets combine traditional craftsmanship with modern design, featuring ethically sourced gemstones set in sterling silver. Each piece undergoes multiple quality inspections to ensure durability and aesthetic perfection. Customers appreciate how these bracelets make meaningful gifts that retain value over time.
Earrings Collection
From classic studs to intricate drop designs, our earrings collection showcases diverse styles while maintaining strict hygiene standards for pierced pieces. All items come with secure fastenings and are packaged in reusable presentation boxes. We offer expert guidance on selecting appropriate styles for different occasions.
Online Shopping
Our secure website allows 24/7 browsing with detailed product descriptions and high-resolution images. Customers benefit from real-time stock updates and a streamlined checkout process. Orders placed before 2pm on weekdays qualify for next-day UK delivery, excluding bank holidays.
Returns Service
We offer a 28-day returns window for non-personalised items, provided they remain in original condition with security tags intact. Customers must complete returns forms and cover return postage unless items are faulty. Refunds process within 14 days of receiving returned goods at our Cornwall facility.
Special Delivery
For urgent orders, our Special Delivery option guarantees next-business-day arrival when ordered before 2pm Monday-Thursday. This tracked service costs 7.00 and is recommended for high-value items over 80. Saturday deliveries require prior arrangement through our customer service team.
Questions
What payment methods do you accept?
We accept major credit and debit cards through our secure checkout system. All transactions use encrypted payment processing for customer security.
Do you offer international shipping?
Currently, we only offer delivery within the UK. We recommend visiting our Charlestown store for customers in nearby European regions.
Can I return earrings for hygiene reasons?
For health and safety reasons, we cannot accept returns on pierced earrings unless they are faulty or damaged upon arrival.
How quickly do you dispatch orders?
Most orders dispatch within 2-3 working days. Next-day delivery is available for UK orders placed before 2pm Monday-Thursday using our Special Delivery option.
Are your jewellery pieces hallmarked?
All our sterling silver items meet UK hallmarking standards. Individual product pages specify hallmark details for each piece.
What happens if my jewellery arrives damaged?
Contact our team immediately if items arrive damaged. We'll arrange a full refund including postage upon receiving photographic evidence and the returned item.
