Business Details
50+ Years
experience
Your Trusted Jewellery Partner in Eastbourne
Chatfields Jewellers has been serving Eastbourne for 11 years, building on the Chatfield family's 75-year legacy in the jewellery trade since 1947. As an independent retailer, we specialise in bespoke jewellery design using advanced CAD technology, alongside offering a curated selection of new and pre-owned diamond and gemstone jewellery. Our expertise extends to engagement rings, wedding bands, and luxury accessories from renowned brands. As members of the National Association of Jewellers (NAJ), we uphold the highest industry standards in craftsmanship and customer service. Our comprehensive services include jewellery and watch repairs, pearl restringing, gold buying, and professional valuations.With a dedicated team of skilled artisans and horologists, we combine traditional techniques with modern innovation to meet diverse client needs. Our commitment to quality is evident in every piece we create or restore, ensuring lasting value for our customers. We prioritise transparency in all transactions, whether purchasing pre-owned items or providing competitive quotes for gold. Located in Eastbourne town centre, our store offers a welcoming environment for both casual browsing and bespoke commissions. Over the years, we've cultivated a loyal customer base through consistent reliability, technical excellence, and personalised attention to every client's requirements.
Services
Engagement Rings
Wedding Rings
Bespoke Design
Jewellery Repairs
Watch Repairs
Pearl Restringing
Gold Buying
Valuations
Details
- Year established: 1947
Highlights and features
- 11 years of dedicated service in Eastbourne with generational expertise
- Bespoke CAD design technology for custom jewellery creations
- NAJ membership guaranteeing industry standards compliance
- Competitive gold buying with immediate payment options
- In-house insurance valuations with detailed documentation
Associations and certifications
- National Association of Jewellers (NAJ)
Services
Bespoke Design
Our CAD technology enables creation of unique engagement rings and jewellery tailored to individual specifications. Clients receive detailed digital previews before production begins. Each piece combines traditional craftsmanship with modern precision engineering.
Watch Repairs
Qualified horologists perform battery replacements, movement servicing, and water resistance testing. Most repairs completed within 10 working days using genuine replacement parts. Specialise in both quartz and mechanical watch restoration.
Jewellery Repairs
Specialists handle rhodium plating, chain soldering, and stone replacement. Offer ring resizing and antique restoration while maintaining original integrity. Assess repair feasibility and recommend alternatives when necessary.
Pearl Restringing
Re-string pearls and beads using silk, wire, or elastic. Match original thread colours for discreet repairs. Six-month guarantee covers all restringing work to ensure lasting durability and aesthetic appeal.
Valuations
Provide detailed insurance valuations with digital photographs and item descriptions. Documentation includes grading explanations and insurer notices. Fixed-fee service covering identification features and current market values.
Questions
What services does Chatfields Jewellers offer?
We provide bespoke jewellery design, engagement rings, watch repairs, pearl restringing, gold buying, and professional valuations. Our services cater to both new purchases and restoration of existing pieces.
Can I get custom jewellery designed?
Yes, our CAD technology enables complete customisation of rings and jewellery. Our designers work closely with clients to create unique pieces tailored to individual preferences and specifications.
Do you offer watch repair services?
Our qualified horologists handle battery replacements, movement servicing, and water resistance testing. Most repairs are completed within 10 working days using genuine components.
How does the gold buying process work?
Bring your items for expert assessment. We offer competitive prices for gold, silver, and platinum jewellery, with immediate payment options available depending on transaction value.
Are valuations provided for insurance purposes?
Yes, our fixed-fee valuations include detailed descriptions, digital images, and grading explanations. Documentation meets insurance company requirements with clear identification features and current market values.
