Transforming Spaces, One Floor at a Time.
Our Story
At West End Carpets, we are a family-run business that has spent over 50 years making our clients' wishes a reality. With our base in North London, we cover London and the Home Counties, providing exceptional products and services to a wide range of clients with different budgets and requirements. Our journey began with a simple aim - to offer clients an easy, professional user experience. We pride ourselves on our professionalism, vast product range, and commitment to excellence.
Our Services
We cater to both residential and commercial clients, providing a comprehensive range of services that include carpets, rugs, and bespoke flooring solutions. Our team of experts works closely with clients to understand their unique needs and preferences, ensuring that we deliver tailored solutions that exceed their expectations. Whether you're a homeowner, interior designer, or commercial property owner, we have the expertise and resources to provide you with the perfect flooring solution.
Residential Carpets
We have been working with private clients for over 50 years, providing a vast selection of carpets from well-known brands and boutique collections. Our large showroom in North London showcases an extensive range of carpets to suit all requirements and budgets. Our friendly, expert advisors are always available to offer guidance and advice to help you find the perfect carpet for your home. We also provide a professional surveying and installation service, ensuring a seamless and hassle-free experience.
Commercial Carpets
Our commercial division caters to hotels, restaurants, casinos, pubs, and amusement arcades, providing bespoke and off-the-shelf carpet solutions to suit varying budgets and schemes. We have supplied and installed carpets to some of the most prestigious residential developments in London, offering excellent value-engineered options. We also work with block management companies, property management companies, and landlords, providing a fast, economical, and seamless service.
Animal Print Carpets
For those who want to live on the wild side, our unique collection of animal print carpets is sure to impress. Our carpets have been used in various areas of the home and commercial locations, adding a touch of fun and style to any interior. Visit our dedicated website, animalprintcarpets.co.uk, to explore our full collection.
Custom Rugs
At West End Carpets, we have been creating bespoke hand-tufted and hand-knotted rugs for many years. Using the finest materials and skilled craftsmen, we offer an infinite number of designs and materials to choose from. You can even design your own custom rug using our online design portal. Whether you're looking for a statement piece or a subtle addition to your interior, our bespoke rug service has got you covered.
Overall Experience
The majority of customers have had a positive experience with West End Carpets, praising their professionalism, efficiency, and quality of work. Many have expressed satisfaction with the fitting process, citing promptness, cleanliness, and attention to detail.
Positive Aspects
- Excellent customer service from staff, including Mike and George
- High-quality carpets and fitting services
- Professional and courteous fitters, including Ryam and Sam
- Efficient and stress-free experience
- Ability to match existing carpets and provide expert advice
Negative Aspects
- A few customers have experienced issues with fitting, including mismatched patterns and poor workmanship
- Lack of professionalism and care in some cases, leading to disappointment and regret
- Some customers have reported issues with invoicing and payment
Issues with Fitting
- Mismatched patterns and poor workmanship in some cases
- Lack of expertise and training in certain areas, such as animal print carpets
- Failure to prepare surfaces properly before fitting
Be the first to review West End Carpet.
Write a Review
