FIND A PERFECT GIFT we'll add a personal touch
Founded by a close-knit family with a passion for personalising gifts, The Name Shops has been a trusted supplier of baby and children's products across the UK for over 15 years. We take pride in offering exceptional quality items and unparalleled personalisation options, ensuring every purchase is truly special.
Our Commitment to Personalisation
Our expertise lies in tailoring gifts specifically to each customer's preferences. We offer a diverse range of products, from cozy blankets and hats to stylish clothes and adorable soft toys, all meticulously engraved or embroidered with your desired name, initials, or special message.
Years of Experience and Trust
Drawing on over a decade of experience in both retail and online sales, we have honed our selection and personalisation processes to deliver the highest quality products and customer service. We are committed to transparency, offering clear pricing and detailed product information to empower our customers to make informed choices.
Our Values: Family, Quality, and Customer Focus
At The Name Shops, family is at the heart of everything we do. We take pride in offering a personal touch, ensuring every interaction is positive and enjoyable. Our dedicated team prioritizes quality by meticulously inspecting each item before it reaches our customers.
Join us on this journey of bringing joy through personalised gifts for every occasion. We look forward to exceeding your expectations!
Staff and Customer Service
The majority of reviewers were dissatisfied with the staff's behavior and customer service. Several reviewers mentioned that the staff were rude, unprofessional, and abrupt. One reviewer mentioned that the staff were talking about a customer behind their back, which was considered disrespectful. Another reviewer was unhappy with the staff's attitude when they complained about a mistake, and were told they could "take it or leave it".
Product Quality and Accuracy
Some reviewers were unhappy with the quality of the products and the accuracy of the embroidery. One reviewer received a christening bib with the wrong date, and when they brought it back to be corrected, the staff argued with them about the date. Another reviewer was unhappy with the quality of the naming on their stocking and was told they could take it or leave it.
Positive Experiences
On the other hand, a few reviewers had positive experiences with the shop. They praised the fantastic service, products, and cost-effectiveness of the shop. One reviewer mentioned that they had been getting products from the shop for years and were always happy with the quality.
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