Transforming Your Space, One Floor at a Time
At Williams and Lamb, we're proud to be a family-run business based in Wellington, Telford, since 1968. With over 45 years of experience, we've built a reputation for providing exceptional services and products to our customers. Our team is dedicated to helping you find the perfect flooring, carpets, and blinds for your home or commercial property.
Our Story
As a business, we understand the importance of creating a beautiful home. That's why we offer a wide range of services, from fitted carpets and vinyls to laminates and made-to-measure blinds. We only supply high-quality products from leading brands that are experts in their field. Our products are designed to cater to both domestic and commercial customers, tailored to fit your exact specifications.
Our Services
We offer a comprehensive range of services, including carpet services, flooring services, and made-to-measure blinds. Our carpet range includes Axminster, Wilton, cut and loop tuft pile, and a large selection of rugs. We also stock a wide range of wooden flooring, laminate flooring, vinyl flooring, and LVT flooring. Our experienced fitting team is able to adapt to any job, taking the hassle out of the work and providing a stunning end product.
Why Choose Us?
At Williams and Lamb, we're committed to bringing high-quality products straight to your home. We pride ourselves on our expertise and knowledge, ensuring that each product we supply is of the highest quality. Our experienced team is always happy to help, and we're dedicated to providing a complete and flexible experience for our customers.
Our Brands
We're proud to stock products from leading brands such as Brintons, Cavalier Carpets, and Ulster Carpets. These brands are renowned for their exceptional quality and commitment to excellence.
Service Quality and Reliability
The reviews highlight concerns about the company's service quality and reliability. Several reviewers experienced poor communication, forgotten installation dates, and a lack of updates. Some customers had to chase the company for refunds, which took weeks to process. There were also issues with faulty products and poor installation.
Customer Service
While some reviewers praised the company's customer service, others had negative experiences. Some customers felt that the company was unresponsive, and their queries were not addressed promptly. In some cases, customers were told that there were no issues with the installation, despite clear evidence to the contrary.
Product Quality
Reviewers were generally satisfied with the quality of the products provided by Williams and Lamb. However, some customers experienced issues with the flooring, including clicking and faulty installation.
Positive Experiences
On the other hand, many reviewers praised the company's service, particularly in terms of the quality of the products and the professionalism of the fitters. Some customers appreciated the company's flexibility and accommodating nature during the order, delivery, and fitting process.
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