The best just got better.
A Family-Run Business with a Passion for Cycling
Leisure Lakes Bikes has been a trusted name in cycling for over 40 years. Founded by a passionate family, our business has grown from a small local shop to one of the leading online bike retailers in the UK. We are proud to offer a vast selection of high-quality bicycles, cycling gear, and accessories to suit every need and budget.
Vast Range of Bikes for Every Passion
Our online store features a diverse range of bikes for every passion, including:
- Mountain Bikes: From full-suspension behemoths to nimble hardtails, we have a mountain bike for every terrain and riding style.
- Electric Bikes: Experience the exhilarating power and convenience of electric bikes, perfect for tackling hills and extending your riding adventures.
- Road Bikes: Choose from sleek endurance road bikes and aerodynamic racing machines to find your perfect pavement companion.
- Leisure and Commuting Bikes: Whether you're commuting through the city or exploring the countryside, we have comfortable and practical bikes to match your needs.
- Kids Bikes: Discover a range of colorful and sturdy bikes designed to inspire young cyclists and encourage them to explore the world.
Beyond Just Bikes
We understand that cycling is more than just buying a bike. We also offer a wide selection of cycling clothing, accessories, and parts to customize your ride and keep you safe on the road. We also provide expert servicing and repairs to keep your bike running smoothly.
Customer-Focused Approach
At Leisure Lakes Bikes, we are committed to providing exceptional customer service. Our knowledgeable staff are passionate cyclists themselves and can offer personalized advice on choosing the right bike and accessories. We also offer a straightforward returns policy and a helpful online support team.
Join the Leisure Lakes Bikes Family
Whether you're a seasoned cyclist or just starting out, join the Leisure Lakes Bikes community and discover the joy of exploring the world on two wheels. We are proud to support cyclists of all ages and abilities and offer a comprehensive range of services to cater to every need.
Positive Experiences
Leisure Lakes Bikes has received numerous positive reviews from customers, with many praising their excellent customer service, knowledgeable staff, and competitive prices. Many reviewers have noted that the team has been responsive to their needs, helpful in selecting the right bike and accessories, and willing to go the extra mile to ensure customer satisfaction.
Negative Experiences
However, not all reviews have been positive. Some customers have reported negative experiences, including poor communication, conflicting prices, and substandard workmanship. One reviewer was left feeling disappointed and frustrated with the service they received, citing lack of knowledge and poor attention to detail.
Key Issues
The main issues highlighted in these reviews include:
- Communication: Some customers have reported feeling ignored or disrespected by staff members, who failed to acknowledge their presence or provide adequate assistance.
- Pricing: Some reviewers have noted discrepancies between advertised prices and the final cost, which can be frustrating and disappointing.
- Workmanship: A few customers have reported receiving substandard work or finding flaws in their purchased items, which can affect overall satisfaction.
Recommendations
Based on these reviews, it seems that customers would benefit from clearer communication and transparent pricing. Additionally, Leisure Lakes Bikes would do well to focus on maintaining high standards of workmanship and attention to detail.
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