Welcome to Hilltop Garage, a long-standing dealership located in Stonehouse, Gloucestershire. Our rich history can be traced back to 1923, making us a trusted and established business in the motor industry. As a family-owned and run independent business, we take great pride in our full AA accreditation, which is a testament to our commitment to quality and service.
At Hilltop Garage, we offer a diverse range of carefully selected vehicles from popular categories, including 4 Wheel Drives, Prestige cars, and Family cars. Our wide selection is sourced from reputable manufacturers such as Audi, Ford, Honda, Hyundai, Kia, Lexus, Mazda, Mercedes-Benz, Renault, Toyota, Vauxhall, and Volkswagen. With competitive pricing and stringent quality checks, you can trust that our vehicles are of the highest standard.
Each vehicle in our stock undergoes thorough HPI and VOSA checks, ensuring that they are fully prepared and ready for sale. We also provide a 3-month written warranty and 12 months of AA cover with every purchase, giving you peace of mind and confidence in your new vehicle.
We understand that parting with your old car can be a challenging decision. That's why we welcome part exchanges, using the latest live data to offer you a fair price for your vehicle. Our experienced sales staff are on hand to provide polite, professional, and clear guidance throughout the process.
Our Services
At Hilltop Garage, we are dedicated to delivering exceptional customer service and providing a comprehensive range of services, including:
- Showroom Viewing: We invite you to visit our well-appointed showroom, where you can browse our extensive selection of quality used cars in a relaxed and comfortable environment. Our friendly sales staff are available to offer expert advice and answer any questions you may have.
- Stock Updates: To stay up-to-date with our latest offerings, you can sign up for our stock updates, which will deliver the latest additions directly to your inbox.
- Selling Your Car: If you are considering selling your car, we can provide a swift and convenient service, offering a fair market price based on the latest live data.
- Part Exchanges: We welcome part exchanges and will work with you to ensure you receive the best possible price for your vehicle.
- Financing: We understand that purchasing a car is a significant investment, and we are committed to making the process as seamless as possible. We offer flexible financing options tailored to your needs.
- Warranty and Aftercare: To give you peace of mind and protect your investment, we provide a 3-month written warranty and 12 months of AA cover with every purchase. Additionally, our experienced and skilled technicians are on hand for any servicing or maintenance needs your vehicle may require.
At Hilltop Garage, customer satisfaction is our top priority. We are proud of the outstanding reviews and testimonials from our satisfied customers who have praised our friendly, knowledgeable, and trustworthy service. Our reputation as a reputable and honest garage has been earned through our unwavering dedication to providing exceptional service and quality vehicles.
Sales and Customer Service
Hilltop Garage has received universally positive reviews from customers who have purchased vehicles from them. The sales team, particularly Paul, have been praised for their helpfulness, professionalism, and commitment to quality. Customers have reported feeling comfortable and relaxed during the purchasing process, with no high-pressure sales tactics.
Car Quality
The quality of the cars sold by Hilltop Garage has also been praised. One customer who purchased a Mazda 6 reported that any issues identified during a pre-delivery check and new MOT were rectified at no additional cost. Another customer reported that their car was "absolutely faultless" with only general maintenance required over the past two years.
After-Sales Support
However, one customer reported a lack of after-sales support. They noted that they were not provided with detailed information on service history, which made it difficult for them to track service intervals. Additionally, their emails were ignored, and they only received one invoice for services carried out during the garage's possession.
Negative Experiences
Unfortunately, two customers reported negative experiences with Hilltop Garage. One customer purchased a car that developed issues within weeks of ownership, including a radiator fault and further problems that required a new engine, turbo, and pump. When they sought assistance, they were met with a rude response and told to take the garage to court if they wanted to try and recover any costs. Another customer's battery failed after less than a month of ownership, and although the salesperson who sold them the car was helpful, the owner and manager were unresponsive and unwilling to assist.
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