Business Details
Trusted Veterinary Care in Appleby-in-Westmorland
Established as a cornerstone of the Eden Valley community, Old Hall Vets has dedicated itself to providing compassionate and comprehensive veterinary care. Our team of skilled professionals combines decades of experience with a commitment to innovation, ensuring pets receive the highest standard of medical attention. We prioritise continuity of care, fostering long-term relationships between pets, owners, and our veterinary staff. Recognised for our environmental stewardship, including the Greenest Vet Practice Award 2022 and Investors in the Environment accreditation, we integrate sustainable practices into every aspect of our operations.From routine check-ups to advanced surgical interventions, our state-of-the-art facilities and diagnostic tools enable precise, effective treatment. Our focus extends beyond clinical excellence to include client education and community engagement, reflected in our informative resources and active social media presence. By balancing traditional values with modern methodologies, we strive to make every visit a positive experience for both pets and their owners.
Services
Veterinary Consultations
Vaccinations
Dental Care
Laser Therapy
Acupuncture
Pet Health Plans
Surgical Procedures
Diagnostic Imaging
Senior Pet Care
Parasite Control
Highlights and features
- Award-winning environmental sustainability practices
- Experienced team with decades of combined veterinary expertise
- Personalised care with consistent vet-patient relationships
- Advanced facilities including digital imaging and in-house lab
- Pioneers in eco-conscious pet healthcare plans
Associations and certifications
- Greenest Vet Practice Award 2022
- Investors in the Environment
What people say
Caring and friendly team
Excellent surgical outcomes
Environmentally conscious
Knowledgeable staff
Stress-free visits
Services
Laser Therapy
Laser therapy uses targeted red/near-infrared light to accelerate tissue repair, reduce inflammation, and provide pain relief for conditions like arthritis and post-surgical wounds. Our trained veterinary nurse administers 3-7 minute sessions tailored to each pet's needs. This safe, non-invasive treatment complements other therapies without side effects, offering a drug-free solution for improved pet mobility and comfort.
Pet Health Plans
Our Green and Ultra-Green health plans spread preventative care costs across the year while reducing environmental impact. Plans include vaccinations, parasite control, and wellness checks using premium products. The Ultra-Green option adds annual blood and urine screening for early disease detection, aligning pet wellness with sustainable veterinary practices.
Diagnostic Imaging
We utilise digital X-ray and ultrasound technologies for precise internal diagnostics. These tools enable rapid assessment of injuries, blockages, and organ health, supporting informed treatment decisions. Our equipment facilitates detailed visualisation while maintaining patient comfort during procedures.
Senior Pet Care
Specialised care addresses age-related conditions like kidney disease and arthritis through tailored monitoring and treatment. Our team provides dietary advice, pain management strategies, and regular health assessments to maintain quality of life for older pets.
Acupuncture
Offered by our experienced veterinary surgeon, acupuncture provides drug-free pain relief and treatment for chronic conditions. This complementary therapy, practiced since the 1980s, supports recovery and wellness through traditional Chinese medicine techniques adapted for modern veterinary care.
People
Helen Gould
Veterinary Surgeon
Veterinary surgeon with 25+ years local experience, specialising in acupuncture. Passionate environmental advocate and Grand Designs eco-home owner. Combines clinical expertise with sustainability leadership.
Janet Winter
Veterinary Surgeon
Veterinary surgeon with 30+ years UK experience, including international work in Zimbabwe. Skilled in diverse clinical settings, with interests in travel, sailing, and canine companionship.
Emily Towler
Veterinary Nurse
Registered veterinary nurse specialising in laser therapy and in-patient care. Brings international experience from New Zealand and expertise in dental hygiene and nursing consultations.
Sarah Towler
Head Veterinary Nurse
Head nurse with 30+ years experience, specialising in nutrition and senior pet care. Manages insurance claims and contributes to local theatre productions alongside veterinary duties.
Jay Jones
Veterinary Nurse
Registered nurse and social media coordinator. Rescued and rehabilitated competition partner Stanley. Combines clinical work with environmental advocacy and outdoor activities.
Questions
What environmental initiatives does Old Hall Veterinary Centre implement?
We use 100% renewable energy, recycle extensively, compost organic waste, and offer eco-friendly pet products. Our building features energy-efficient lighting and heat recovery systems.
Do you offer specialist treatments for chronic pet conditions?
Yes, we provide laser therapy for pain management and acupuncture for long-term health conditions, both as complementary treatments to conventional veterinary medicine.
How can I reduce my pet's environmental impact?
We recommend biodegradable poo bags, insect-protein pet food, and our Green Health Plans that use risk assessments to minimise chemical treatments.
What facilities are available for anxious pets?
We have separate cat waiting areas, experienced staff in handling nervous animals, and can make special arrangements for pets with vet phobias when notified in advance.
Are emergency services available?
We operate by appointment only. For emergencies outside our hours, we recommend contacting a 24-hour veterinary hospital for urgent care requirements.
How do your pet health plans work?
Our plans spread preventative care costs annually, including vaccinations, parasite control, and wellness checks. Green options focus on environmentally-conscious treatment approaches.
