Building a commuter city, one bike at a time
Birmingham Bike Foundry is a worker cooperative and repair shop that has been serving the community of Birmingham since its inception. Our doors are open from 10am to 6pm, Monday to Friday, and from 10am to 5pm on Saturdays. We take pride in being one of the top bike repair shops in Birmingham, known for our honest service and strong links with cycling activities across the city.
As a worker cooperative, we are committed to the principles of non-hierarchy, collective ownership, and useful work. Our employees are all members of the cooperative, and we operate as a collective, with each member acting as a director. We do not have shareholders, ensuring that our business cannot be bought out or taken over without our consent. We believe that our collective ownership structure allows us to provide better service to our customers, as our primary focus is on quality work and customer satisfaction, rather than profit.
Our Services
At Birmingham Bike Foundry, we offer a wide range of services to meet the needs of our customers. We are a bike repair shop that specialises in repairing and servicing all types of bicycles, from road bikes to mountain bikes. We have a team of experienced mechanics who are dedicated to providing honest, reliable, and affordable bike repairs.
In addition to our repair services, we also provide cycle maintenance training to individuals, schools, and organisations. We believe that by educating our customers on how to maintain their bikes, we can help them get the most out of their cycling experience. Our training courses are designed to be hands-on and practical, allowing our students to learn by doing.
We are also proud to offer custom cargo bike builds through our partnership with Vulcan Bicycle Works. Our custom-built cargo bikes are designed from scratch and can be tailored to meet the specific needs of our customers. Whether you need a cargo bike for commuting, delivery, or recreation, we can build a bike that suits your needs.
At Birmingham Bike Foundry, we are committed to making cycling accessible and affordable for everyone. We have a stock of refurbished bikes available for sale, which are competitively priced and in excellent condition. We also offer bike fitting services, ensuring that our customers are comfortable and safe when riding their bikes.
We are the leading cargo bike dealers in the West Midlands, offering a range of Bullitt cargo and E-cargo bikes. Our current stock of refurbished bikes is always changing, so be sure to check our website regularly for updates.
Merchandise
In addition to our bike repair and maintenance services, we also offer a range of merchandise. Our Bike Foundry merchandise shop features a range of clothing, accessories, and gifts for cycling enthusiasts. We offer Bike Foundry gift vouchers, which make the perfect gift for the cyclist in your life.
At Birmingham Bike Foundry, we are committed to providing excellent service to our customers. Whether you need a bike repair, training course, custom cargo bike, or refurbished bike, we are here to help. We believe that cycling is an empowering activity that can help to correct transport and health challenges in our community. By choosing to do business with us, you are supporting a worker-owned cooperative that is committed to fair labour practices and community development. We look forward to serving you.
Customer Feedback Summary
General Feedback
The feedback provided by customers of Birmingham Bike Foundry shows a predominantly positive view of the shop and its services. Many customers praised the staff for their friendly and helpful demeanor, the high quality of the work, and the cost-effective nature of the services provided.
Positive Feedback
The positive feedback includes comments on the staff's politeness and efficiency, the timely and cost-effective service, and the helpful advice given by the staff. Several customers praised the staff for their ability to keep them informed throughout the process and for their willingness to go the extra mile to ensure customer satisfaction. Additionally, customers appreciated the shop's focus on community and its efforts to help those in need through bike donations.
Negative Feedback
However, there was one negative review from a customer who experienced poor service and a lack of communication from the shop. This customer had to wait longer than expected for their bike to be repaired and had to make multiple trips to the shop due to unresolved issues. This experience left the customer feeling unhappy and lacking in confidence in the shop's work.
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