Expertise, Experience, Enthusiasm, Emotional Wellbeing, Environment
R K Lucas & Son is amongst the oldest established Firms of Surveyors, Valuers, Auctioneers and Estate Agents in Wales, with roots that extend back to the 15th and 16th centuries. The firm's rich history is well-documented, with the National Library of Wales housing the 'Lucas Manuscripts', a treasure trove of social history that offers a fascinating glimpse into life in Wales. Today, R K Lucas & Son continues to serve the whole of Pembrokeshire, providing a range of professional services from its modern showrooms in Haverfordwest and Milford Haven.
As a family-run business, R K Lucas & Son prides itself on its personal approach, offering valuable information and advice to clients looking to buy, sell or rent properties. The firm's team of fully qualified chartered surveyors and staff have a wealth of experience in all types of property valuation and estate agency techniques, ensuring that clients receive the highest level of service.
Services
At R K Lucas & Son, we offer a range of services designed to meet the needs of clients in Pembrokeshire and beyond. Our services include:
Estate Agency
The estate agency section of R K Lucas & Son deals with the full property spectrum, from the smallest terraced home and coastal cottage to the largest mansions in Pembrokeshire - and sometimes even a Castle! Our experienced team of estate agents provides a professional and personalised service, tailored to the needs of each individual client.
Valuations
Our team of fully qualified chartered surveyors provides professional valuations for mortgage, probate and insurance purposes. We also offer more detailed homebuyer reports for those looking to purchase a property.
Surveys
We offer a range of surveys designed to provide clients with valuable information about the condition of a property. Our surveys include schedules of dilapidations/condition, business rates appeals and energy assessment surveys.
Charities
R K Lucas & Son has a long history of supporting local charities, including the Sir John Perrot Trust, the Gild of Freemen, the William Vawer Trust and the Portfield Recreation Committee. We are committed to giving back to the community and are proud to support these worthy causes.
Selling and Letting
Whether you are looking to sell or let your property, R K Lucas & Son can provide a professional and efficient service. Our experienced team of estate agents will work with you to ensure that your property is marketed effectively, and that you receive the best possible price.
At R K Lucas & Son, we are committed to providing a high-quality service to each and every one of our clients. Our experienced team of surveyors, valuers, auctioneers and estate agents have a wealth of knowledge and expertise, ensuring that you receive the best possible advice and support. If you are looking for a professional and personalised service, look no further than R K Lucas & Son.
Summary of Reviews for RK Lucas and Son Estate Agents
Author: Simon Beckett
Rating: 5 stars
Review: Kelly, Jack and team were faultless. Always friendly, honest and cheerful and kept us informed throughout the process. A professional and personal service second to none. Thanks to everyone at RK Lucas and Son. Sold our house within six weeks. Amazing
Author: Alexandra Zarenkova
Rating: 5 stars
Review: Great estate agents! Approachable, friendly and professional!
Author: Art Matrix
Rating: 5 stars
Review: We bought a bungalow in Haverfordwest through RK Lucas and they were helpful all the way through the process from the initial viewing to the completion day. I always found the sales staff friendly and available when needed or quick to call back if they were out. I would use them again and come highly recommended.
Author: Cara Huggins
Rating: 5 stars
Review: Rk Lucas were extremely professional and in constant contact as a seller of a property and also a buyer. Great service, great response to queries and advice when asked for. Highly recommended.
Author: Caitlin Ruby Williams
Rating: 1 stars
Review: Just sat outside for a house viewing for 1pm, absolutely pissed off is an understatement. No one turned up, and had to ring to ask what was going on. Apparently viewing cancelled yesterday but I wasn't told. They state I should have received an email but didn't. Now told property viewing cancelled as its under offer! As a nurse with odd shifts who has been waiting around for 2 weeks to view this house I cannot believe the lack of customer service
Author: Alan Hunter
Rating: 5 stars
Review: All staff very polite and helpful. Very thoughtful when faced with difficulties, none of their making.
Author: Cheryl Evans
Rating: 5 stars
Review: We came across RK Lucas when we were looking for our forever home in Pembrokeshire. We asked to view a bungalow in Hook. When we arrived to view it we were met by the very helpful Poppy. Through her we were able to negotiate an offer which was accepted. Sometimes estate agents play mind games with you but Poppy was straight forward throughout the whole process.
It felt that both vendors and buyers were equally important during the whole process. Poppy was excellent at negotiating and sorting out any issues that cropped up on the way. She even recommended a builder who has turned out to be a gem! Thank you RK Lucas your service has been excellent. If I ever want to sell a house it's you I will use as my estate agent. You have a clear understanding of house prices, have great negotiation skills, and know the area of Pembrokeshire very well. Thanks again!
Author: M. W.
Rating: 1 stars
Review: Very rude and unhelpful staff. Happy to elaborate further if management contact me. Thanks
Author: Billy Smith
Rating: 5 stars
Review: Excellent communication from Milford Haven office, dealt with Suzanne, kept me Informed at all times with my property purchase. 10/10
Author: Lola Donovan
Rating: 1 stars
Review: You could telephone sellers to let them know when a viewing is cancelled - as a full cleaning job after a week at work is no fun - to find an email at 10pm to say viewers cancelled at 1pm that day - a telephone call would have saved us a whole evening and allowed us family time. unbelievable is a very mild word. no consideration.
Author: Stephen Morse
Rating: 1 stars
Review: Booked a viewing for 12:15 on the Saturday after 20 minutes of waiting had to leave tried ringing 5 times with no answer, safe to say not using again
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