"Doing the right things, at the right time" - Guarantee
At Mark Simon Estates, we are dedicated to providing exceptional real estate services to our clients in Stevenage and surrounding areas. With years of experience and a team of vastly knowledgeable staff, we have established ourselves as a trusted and reliable estate agency. Our expertise spans across buying, selling, letting, and property management, ensuring that all your property needs are met under one roof.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our clients. Whether you are looking to buy, sell, or rent a property, our team of experts will guide you through every step of the process. Our services include property valuations, sales, lettings, and property management, ensuring that your property goals are achieved with ease and efficiency.
Our sales team is dedicated to providing a personalized service, tailored to your specific needs. We will work closely with you to understand your requirements and provide expert advice on the local market, ensuring that you achieve the best possible price for your property. Our lettings team, on the other hand, specializes in finding the perfect tenant for your property, taking care of all administrative tasks, and ensuring a smooth and hassle-free rental experience.
Our Mission
At Mark Simon Estates, our mission is to provide exceptional customer service, exceeding our clients' expectations and building long-lasting relationships. We strive to be the go-to estate agency in Stevenage, known for our expertise, professionalism, and dedication to delivering outstanding results.
Why Choose Us?
With years of experience and a team of vastly knowledgeable staff, we have established ourselves as a trusted and reliable estate agency in Stevenage. Our competitive fees, attentive service, and expertise in selling, letting, and property management make us the ideal choice for all your property needs.
Agency Experience
The reviews highlight a mixed bag of experiences with the agency. Some reviewers had a pleasant experience, praising the staff and service, while others had a terrible time, citing rudeness, unresponsiveness, and scams.
Positive Reviews
Some reviewers praised the agency, mentioning the lovely and warm staff, quick response to issues, and professional services.
Negative Reviews
However, many reviewers had a terrible experience, citing scams, rudeness, and unresponsiveness. Some mentioned that their money was not safe, and the agency only cared about getting paid. Others mentioned that the agency was unresponsive, and maintenance took months to fix.
Common Issues
Some common issues mentioned in the negative reviews include:
- Rudeness and lack of customer service: Many reviewers mentioned that the staff was rude and unhelpful.
- Unresponsiveness: Reviewers mentioned that it was difficult to get in touch with the agency, and they often didn't receive responses to their queries.
- Scams and untrustworthiness: Some reviewers mentioned that they felt scammed or taken advantage of by the agency.
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