Carpets Etc, established in 1994, is a family-run flooring business based in Newport on the Isle of Wight. We take pride in offering outstanding quality carpets, vinyl flooring, and associated services across the Island. With over two decades of experience, we have established a reputation for exceptional customer service, competitive pricing, and meticulous craftsmanship.
Our Services
Carpet Supply & Installation
- Comprehensive selection of carpets from leading manufacturers
- Free planning and estimating services
- Professional carpet installation by experienced fitters
- Home Selection Service for added convenience
- Binding service to minimize carpet waste
Vinyl Flooring
- Wide variety of domestic vinyl flooring in various widths and warranties
- Expert advice on choosing the right flooring for your needs
- Professional installation by skilled technicians
Additional Services
- Binding of surplus carpet to create custom mats, runners, or skirting
- Supply and installation of stair nosings for commercial properties
Why Choose Carpets Etc?
- Family-run and customer-focused: We value building relationships with our clients and ensuring their complete satisfaction.
- Expert advice: Our team possesses extensive knowledge of flooring options and can guide you towards the perfect solutions for your project.
- Exceptional craftsmanship: We pride ourselves on meticulous installations and attention to detail.
- Competitive pricing: We offer fair and transparent pricing, with no hidden costs.
Quality You Can Trust
At Carpets Etc, we prioritize quality and durability. We only work with reputable manufacturers and utilize high-quality materials to ensure lasting and beautiful flooring solutions. Additionally, our experienced fitters are meticulous and ensure a perfect installation every time.
Summary of Customer Reviews:
General Overview
All customers who reviewed the company gave a 5-star rating, showing a high level of satisfaction with the service provided.
Positive Feedback
The positive feedback from the customers can be summarized as follows:
- The staff were friendly, helpful, and polite.
- The company offered a wide range of high-quality carpets and other flooring options at reasonable prices.
- The customer service was exceptional, with staff being patient and understanding of the customers' needs.
- The fitting service was also praised for being efficient, tidy, and professional.
- Many customers appreciated the personalized advice and assistance provided by the staff, particularly Rob and his team.
- The company's focus on customer satisfaction was highly appreciated, with several customers mentioning that they would definitely recommend the company to others and use their services again in the future.
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